FastPass was designed to provide retailers another option to report non-emergency crimes that have been investigated and documented internally, directly to the DA, who possesses the exclusive authority to file formal criminal complaints. FastPass is not designed to deter retailers from calling 911 in an emergency or reporting crimes to police and sheriffs, and nothing prevents law enforcement from responding, but because of factors outside the control of police and sheriffs, including high priority call volume and limited staffing, some police responses can be delayed or impractical
