Black Franchise Owners

Joined
May 10, 2012
Messages
19,482
Reputation
6,474
Daps
42,944
7 Ways to Turn Your Franchise Into a Multiunit Franchise Empire


7 Ways to Turn Your Franchise Into a Multiunit Franchise Empire
He went from one, to five, to 25 pizza franchises; and you can, too

by Jeffrey McKinney Posted: May 9, 2017

A- A A+
IMG_2627.jpg
(Image: Courtesy of Leo Thomas)


Armed with 32 years of experience in the restaurant industry, Leo Thomas became a multiunit franchisee. Since opening his first Marco’s Pizza in January 2014, a fast-casual restaurant franchise, Thomas now owns five Marco’s Pizza locations in Riverside County, California.

(Image: Google Street View)


The Fast Growth of Franchise Entrepreneurs


Currently, Thomas has a development agreement to open another 25 stores in both Riverside and Orange County by 2024, which includes those he presently owns and other franchisees that operate in his franchise territory. Along with his business partner Anil Yadav, Thomas owns Marco’s Pizza locations, in addition to 74 T.G.I. Friday’s restaurants located in six midwestern states as well as in Florida.

Thomas joins a list of entrepreneurs who are opting to be among the fastest growing group in the franchise industry—multiunit franchisees. As of the first quarter of 2017, there were 43,797 multiunit franchisees, owning more than 217,170 units in the U.S., reports FRANdata, a franchise advisory firm in Arlington, Virginia. Some 19% of total franchisors are multiunit owners, and 54% total franchise units are owned by multiunit operators.

“We see franchisors encouraging their current franchisees to keep growing, because multiunit franchisees have the infrastructure, financing, and experience to open additional units faster and more efficiently than newcomers,” says Anya Nowakowski, a FRANdata senior research analyst, in an email to BLACK ENTERPRISE. “We also see a growing number of multiunit owners diversifying their business by owning multiple brands across different business types.”

Thomas also says he became a multiunit franchisor, because they typically can make more money than a single-unit franchise.



The Fruits of Hard Labor


Becoming his own boss was not easy for Thomas, who spoke with BLACK ENTERPRISE about his franchise business. He had to tap into about $400,000 in savings he earned while in the corporate world to open the first store, and buy his franchise territory.

IMG_2628-620x413.jpg
(Image: Courtesy of Leo Thomas)


Thomas obtained bank loans to open subsequent stores, relying on other streams of income to live on, such as being a church pastor and restaurant consulting. He labored hard to develop the necessary skill-set to position himself as a multiunit franchisee, with a resume that includes working at McDonald’s, Starbucks, Boston Market, and Denny’s. While working at the last three restaurant chains, Thomas gained financial acumen, which included overseeing new store development, reading profit and loss statements, and managing thousands of employees.

“That background is still helping me build a portfolio of stores today,” he says. “It helps me understand the dynamic of the business [that] I eventually invested my money in.”

One of the perks of running your own business, Thomas claims, is that you get to be in charge, which inevitably reduces the chance of being laid-off in a corporate downsizing. He adds that being a multiunit operator offers the opportunity to build a legacy, and ultimately create generational wealth for your family.



Challenges of Running Multiunit Franchisees


Yet there are pitfalls; Thomas says one is your entire livelihood is tied to the business. For instance, he says money that people have saved for retirement, vacations, or other purposes now may need to be used to help fund the business.

“That means you have to push extremely hard to make sure the business is viable and profitable,” Thomas says. According to Thomas, it took about two years before his Marco’s Pizza locations become profitable.

“The key to making money in the restaurant industry is picking the right concept; having a thorough, detailed business plan; and good site selection,” Thomas says.

Although Thomas would not disclose revenue for his Marco’s Pizza locations, as of December 2016, Marco’s Pizza reportedly had annual system-wide sales of $500 million, with nearly 800 locations, making it one of the nation’s fastest growing pizza chains. According to Thomas, the average Marco’s unit had 2016 revenue of nearly $700,000.

IMG_2665-620x413.jpg
(Image: Courtesy of Leo Thomas)


Tips on Becoming a Multiunit Franchise Mogul


Thomas offered tips to consider before becoming a multiunit franchise. They include:

  1. Examine if you have the capital to finance the opening of several stores versus operating one.
  2. Have the proper amount of money stashed away. For instance, if you need $5,000 per month to live on, make sure you have 18 to 24 months of that monthly income saved.
  3. Ensure that the franchisor will allow you to open multiple stores. Some franchise brands limit how many stores can be opened.
  4. Get in writing from the franchisor how many stores you can open, as a multiunit franchisee during a specific time-frame. Make sure you have exclusive rights as multiunit franchisee for a specific territory, preventing other franchisees from expanding into the area without your permission.
  5. Make sure you are passionate about operating a multiunit franchise, and make sure you understand the different tiers of running a business. Those may include hiring people, managing new store development, and understanding profit margins. The more knowledge and understanding you have of the industry you plan to invest in, the greater the chance for success.
  6. Perform due diligence and thorough research before buying into a franchise. Also, visit locations, talk to customers, and check with existing franchisees about their experience with a brand.
  7. Partner with someone whose strengths complement your weaknesses. If you’re strong in finance, but not knowledgeable about operations, find a good operator to partner with to help run the business.
 

Serious

Veteran
Supporter
Joined
Apr 30, 2012
Messages
80,768
Reputation
14,658
Daps
192,439
Reppin
1st Round Playoff Exits
:wow: @theworldismine13 @DEAD7 :eat:

One of the perks of running your own business, Thomas claims, is that you get to be in charge, which inevitably reduces the chance of being laid-off in a corporate downsizing. He adds that being a multiunit operator offers the opportunity to build a legacy, and ultimately create generational wealth for your family.
 
Last edited:

Bubba T

Superstar
Supporter
Joined
Jul 24, 2015
Messages
8,887
Reputation
3,027
Daps
56,258
Good for the brother. He hustled hard to get in this position. Hopefully his stores are profitable because the franchisor will always get theirs.

What's the logic behind this.

I'm just going to guess that the franchisor thinks franchisee working in their store will give a greater incentive that the store is running smoothly and is making money.
 

satam55

Veteran
Supporter
Joined
Jul 16, 2012
Messages
45,634
Reputation
5,215
Daps
89,911
Reppin
DFW Metroplex
@Responsible Allen Iverson I've always felt Black folks should focus more on being franchise owners. I feel you wouldn't have to deal with the same bullshyt when starting your own original business because it's an established franchise.


It doesn't even have to be a fast food restaurant. Here is an example from local Dallas news of a brotha who opened up a Save-A-Lot grocery store in inner city Dallas last fall:


This is big news for the area known as a "food desert."
 
Joined
May 10, 2012
Messages
19,482
Reputation
6,474
Daps
42,944
@Responsible Allen Iverson I've always felt Black folks should focus more on being franchise owners. I feel you wouldn't have to deal with the same bullshyt when starting your own original business because it's an established franchise.


It doesn't even have to be a fast food restaurant. Here is an example from local Dallas news of a brotha who opened up a Save-A-Lot grocery store in inner city Dallas last fall:




A Black man employing Black people :ohlawd:
 
Joined
May 10, 2012
Messages
19,482
Reputation
6,474
Daps
42,944
Meet the Women With 13 McDonald’s Franchises…and Counting


Meet the Women With 13 McDonald’s Franchises…and Counting
Patricia Williams owns thirteen McDonald's restaurants in Los Angeles, creating an empire and legacy for her daughters

by Nancy E Williams Posted: July 14, 2017

All sorts of images that come to mind when you hear the words “Compton, California”— “legacy” not being one of them. But, for Patricia Williams, Compton and the McDonald’s franchise has enabled her to build an empire of 13 locations across Los Angeles, employing over 700 people in the community. Not to mention, it’s also allowed Williams to work alongside her daughters, Nicole Enearu and Kerri Harper-Howie, who are already in position to carry on her legacy.



WilliamsMD-BE3-620x413.jpg
From left to right: Kerri Harper-Howie, Patricia Williams, Nicole Enearu (Image courtesy of Jon Didier)


I had the pleasure of speaking with Enearu to learn more about her mother, their hugely successful chain of businesses, and plans for the future.



Entering the Lucrative World of Big Macs and Fries


Over 30 years ago, Williams was inspired by other family members who also owned a few McDonald’s locations. They encouraged her to take the leap, and leave her career as a Rehabilitation Therapist behind to become her own boss. She and her husband, an LAPD officer at the time, cashed out their 401k’s and took out a small business loan to enter the world of Big Mac’s and fries, purchasing their first McDonald’s location in Compton.

Enearu said that it was all about being in the right place at the right time, for that first location. I couldn’t agree more. I talk with clients all the time about the pros and cons of purchasing an existing franchise, versus starting a new one. It has to be the right deal; otherwise, you might realize you would’ve been better off starting your own. In this case, Williams purchased a great resale and began the process of becoming a certified McDonald’s owner. That process includes working in the store and taking required classes.

The first location proved to be quite successful, and because the McDonald’s brand was growing rapidly, the couple purchased a second store. Unfortunately, after the purchase of their second store, the marriage came to an end. Williams was passionate about the business, so she purchased her husband’s share. She continued to work hard, growing the revenue at both locations. Because both franchise locations were so successful, in 1995, Williams was able to sell those two stores—and purchase five more!

As they say, the rest is history.



WilliamsMD-BE1-620x413.jpg
(Image: Courtesy of Jon Didier)


Williams’ strategy for business growth consisted of a combination of acquiring existing locations and building new ones. In 2016, the business saw revenues of $49M, placing the Williams/Enearu Organization on the 2017 BE 100s list of largest black-owned businesses.





Mother and Daughters Create Generational Wealth


Enearu shared that, although part of the reason her mother started working with the McDonald’s franchise was as to build a legacy for her children, Williams never assumed her children would want to work for or even take over the business. She encouraged her daughters to go to college and pursue their dreams, which is exactly what they did. Enearu earned both a bachelor’s and master’s in psychology, then worked in that field for 10 years. Her sister, Harper-Howie, earned her bachelor’s, and went on to obtain a law degree, working in employment law for 12 years.

Each of the sisters reached the decision to enter into the family business at different times, motivated by different reasons. In 2003, Enearu felt burnt-out in her career and wanted to be her own boss. This was something she had always wanted in the back of her mind, especially after witnessing her mother’s success. Of course, Williams was happy to hear about her daughter’s decision. However, she was also quick to warn her that it would not be any easier than what she was experiencing in her previous career, and perhaps potentially even more difficult.

With eyes wide open, Enearu went through the McDonald’s franchise training program for owners and purchased a store. Harper-Howie, on the other hand, had a child in 2012, which triggered her desire to have a business where she could leave a legacy—just like her mother. She transitioned over by providing legal council and handling various aspects of the human resources matters for her mother’s franchise locations. In addition, she entered into the second generation of McDonald’s franchise training for ownership program to also own her own store.



The Secret to Building Their Franchise Empire


Since 700 employees is clearly a large number of people, I asked Enearu how they managed their staff, and she expressed that the key is hiring good people. Her mother has always valued people and made employees her focus, which the sisters continue to do to this day. If you make sure your employees have everything they need to do their job well, and treat them well, things become easy.

“The employees value themselves and the opportunity we’re providing them,” Enearu said. Praising the hard work of their staff, Enearu then notes that the dedication of their managers, who have an average tenure of 15 years. Managing three to four restaurants each, with just one director of operations tying them all together, being a supervisor is no easy task either.

As for future of the Williams/Enearu Organization, Enearu explains that they are committed to the McDonald’s brand and have no plans to expand to any others. Rather, they hope to continue growing by acquiring additional locations as they become available, if it happens to make logical business sense at the time. Being a successful part of the McDonald’s family gives them the opportunity to learn about other owners that may also be interested in selling, or find out about new, prime real estate that is ready to be developed.



Nicole Enearu’s Business Advice


For those who are considering possibly making the move to business ownership, Enearu advises:

  1. Go after your passion!
  2. Don’t expect it to be easy. There will be tough days, but it will be worth it.
  3. Commit to it for the long-term.


A Mother’s Legacy

Enearu says she has no regrets about leaving the career. In fact, she’s grateful for the experience and what she learned, as it was great preparation for learning how to deal with people. It also gave her the confidence to accept the role as the first female, African American Chair for the McDonald’s Southern California Regional Leadership Council.

This is a continuation of Patricia Williams’ legacy as an active participant in the company and the community, which includes membership in the National Black McDonald’s Operator’s Association (NBMOA), the National Coalition of 100 Black Women, the NAACP, Black Women’s Network, several Chambers of Commerce organizations, and numerous other business and civic organizations.
 
  • Dap
Reactions: .r.
Joined
May 10, 2012
Messages
19,482
Reputation
6,474
Daps
42,944
This Spelman Graduate Will Open The First Chick-fil-A In Downtown Los Angeles


This Spelman Graduate Will Open The First Chick-fil-A In Downtown Los Angeles
Ashley Derby is already one of the youngest franchise owners in the nation.

Ray Evans
under a min
• 2 days ago


jv6peenwzgkp7ypwl6sc


Spelman College is known for graduating brilliant and successful black women, and alumna Ashley Derby is no different. The Atlanta native will soon open the very first Chick-fil-A location in downtown Los Angeles, but making history is not new to her. In 2011, Derby became one of the youngest Chick-fil-A franchise owners in the nation at age 26.

Derby started working at Chick-fil-A as a team member when she was 15 years old so she could earn extra money to buy a car. She continued to work at the fast food restaurant while attending college and with some encouragement from one of her managers to pursue leadership roles with the company, she changed her major from theater to economics.

After graduating, Derby spent three years completing development and management programs with the company and became the owner and operator of a Chick-fil-A location in near the University of Southern California. Now she's ready to open a new spot in downtown Los Angeles.



“The energy in downtown L.A. is palpable,” Derby said in a press release. “I cannot wait to become a part of this growing neighborhood, and I look forward to welcoming our guests with hand-crafted food and hospitality.”

Derby will leave her post at the University of Southern California location to oversee operations at the new location where she will employ approximately 80 full-time and part-time employees.

Congrats Ashley! Keep shining!
 
Top