OfTheCross
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Dunkin' Donuts Worker Fired After Harassment for "Kinky" Hair and Dark Skin, Lawsuit Says
On March 8, 2016, Jacqueline Quinones began a job at the Dunkin' Donuts in Perrine. Less than two months later, after experiencing repeated racial discrimination from her coworkers, Quinones says she was unfairly terminated, sending her into a downward financial spiral that ultimately left her homeless.
During her time at Dunkin' Donuts, Quinones say,s other employees "harassed, bullied, and taunted" her about her dark skin and "kinky" hair. Nearly three years later, Quinones — who is of Puerto Rican descent — has sued Dunkin' and the store's franchisee, Surfside Coffee Company, claiming discrimination and retaliation.
"One of the things that we have that’s very unique to South Florida is discrimination by Hispanics of other Hispanics," says Quinones' lawyer, Lowell Kuvin. "We have people from other countries that are Hispanic but basically do things a little differently, look differently, sound differently, and wear their hair differently. Jackie was basically pushed out, I think, because of that."
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After that, Quinones says the other employees began picking on her. One coworker termed her hair "kinky" and "too curly," then suggested she straighten it. The coworker also insisted Quinones looked black and not Puerto Rican. Quinones says she reported the comments to her manager, who told her the other employee "did not mean anything by it."
In addition to the remarks about her hair, Quinones says a second employee took to calling her "negrita," which she understood as a derogatory term for "the black girl." Once again, Quinones reported the comments, but her manager told her, "That's how they play it," and suggested she ignore the remarks. The manager promised to speak to the employee, but Quinones says the coworker continued to use the nickname.
On March 8, 2016, Jacqueline Quinones began a job at the Dunkin' Donuts in Perrine. Less than two months later, after experiencing repeated racial discrimination from her coworkers, Quinones says she was unfairly terminated, sending her into a downward financial spiral that ultimately left her homeless.
During her time at Dunkin' Donuts, Quinones say,s other employees "harassed, bullied, and taunted" her about her dark skin and "kinky" hair. Nearly three years later, Quinones — who is of Puerto Rican descent — has sued Dunkin' and the store's franchisee, Surfside Coffee Company, claiming discrimination and retaliation.
"One of the things that we have that’s very unique to South Florida is discrimination by Hispanics of other Hispanics," says Quinones' lawyer, Lowell Kuvin. "We have people from other countries that are Hispanic but basically do things a little differently, look differently, sound differently, and wear their hair differently. Jackie was basically pushed out, I think, because of that."
...
After that, Quinones says the other employees began picking on her. One coworker termed her hair "kinky" and "too curly," then suggested she straighten it. The coworker also insisted Quinones looked black and not Puerto Rican. Quinones says she reported the comments to her manager, who told her the other employee "did not mean anything by it."
In addition to the remarks about her hair, Quinones says a second employee took to calling her "negrita," which she understood as a derogatory term for "the black girl." Once again, Quinones reported the comments, but her manager told her, "That's how they play it," and suggested she ignore the remarks. The manager promised to speak to the employee, but Quinones says the coworker continued to use the nickname.