Grand Conde
Superstar
Honestly that is 12% more than I expected.
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Retailers were always going to drop Xbox over Game Pass | Opinion
Losing retailer support is never a positive, but as Microsoft's strategy focused increasingly on Game Pass, it became an acceptable trade-off

Bricks-and-mortar retailers have been gradually shrinking the shelf space devoted to Xbox for several years, and in many countries, it's increasingly rare to find Xbox products even on online retailers.
Specialist retailers still stock Xbox products, of course, but generalist retailers are tapping out. It's not a stretch to imagine that within the next year or so, Xbox products will be almost exclusively the preserve of specialist outlets and Microsoft's own online store.
According to data provided to GamesIndustry.biz by Dorian Bloch at NielsenIQ/GfK Entertainment, Microsoft's console accounted for just 11% of physical game sales in the UK in 2022, with Nintendo on 48% and Sony on 40%. The predicted numbers for 2025 are far lower, with Microsoft at just 6%, compared with 52% for Nintendo and 42% for Sony.
From the perspective of retailers, that makes it hard to justify supporting Xbox in a meaningful way. Sales of the hardware aren't great to begin with (Bloch says that Microsoft claimed a 31% share of UK console sales in 2022, but that number is predicted to fall to just 13% in 2025), so with physical software sales dwindling to a trickle, Xbox just isn't a good use of their bandwidth. Their decision to drop or de-emphasise the consoles in their stores and online platforms is perfectly logical given their own business incentives.