India’s civil aviation regulator has fined Air India Ltd. $37,000 and suspended a pilot’s license for three months for not following the correct reporting procedures after a male passenger urinated on another female traveler on a flight from New York to New Delhi.
The Directorate General of Civil Aviation fined Tata Sons-owned Air India 3 million rupees ($36,960), according to a statement Friday, and levied another 300,000-rupee fine on a director for in-flight services.
The female passenger, who was in her seventies, brought the incident to the attention of the Air India crew. Shockingly, the man managed to go scot-free after the flight landed in Delhi and and the airline started a probe into the incident only after the woman sent a letter to N Chandrasekaran, chairman, Tata Group.
"After urinating, the man continued to stand there, with his dikk in his hand and moved only after one of her co-passengers asked him to leave," the letter added.
"My clothes, shoes and bag were completely soaked in urine. The stewardess followed me to the seat, verified that it smelled of urine, and sprayed disinfectant on my bag and shoes...," the woman said in the letter.
She was given another seat two hours later, where she sat for the remainder of the flight.
"Clearly the crew did not feel that taking care of a distressed passenger was a priority. At the end of the flight, the staff told me they would get me a wheelchair to ensure that I clear customs as early as possible. However, the wheelchair deposited me at a waiting area, where I waited for 30 minutes, and nobody came to get me. I finally had to clear customs on my own and collect the luggage by ..
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Air India puts 30-day travel ban on passenger who urinated on elderly woman in flight
The Directorate General of Civil Aviation fined Tata Sons-owned Air India 3 million rupees ($36,960), according to a statement Friday, and levied another 300,000-rupee fine on a director for in-flight services.
The female passenger, who was in her seventies, brought the incident to the attention of the Air India crew. Shockingly, the man managed to go scot-free after the flight landed in Delhi and and the airline started a probe into the incident only after the woman sent a letter to N Chandrasekaran, chairman, Tata Group.
"After urinating, the man continued to stand there, with his dikk in his hand and moved only after one of her co-passengers asked him to leave," the letter added.
"My clothes, shoes and bag were completely soaked in urine. The stewardess followed me to the seat, verified that it smelled of urine, and sprayed disinfectant on my bag and shoes...," the woman said in the letter.
She was given another seat two hours later, where she sat for the remainder of the flight.
"Clearly the crew did not feel that taking care of a distressed passenger was a priority. At the end of the flight, the staff told me they would get me a wheelchair to ensure that I clear customs as early as possible. However, the wheelchair deposited me at a waiting area, where I waited for 30 minutes, and nobody came to get me. I finally had to clear customs on my own and collect the luggage by ..
Read more at:
Air India puts 30-day travel ban on passenger who urinated on elderly woman in flight
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