Need help,Xbox One wont read/recognize disc

STAN JONES

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i dont know how long it's been like this since I only play madden and the own that digitally

I tried installing NBA 2k17 last night and my xbox wouldn't recognize the disc.It was acting like it wasn't a disc in it

The game was brand new so i knew it wasn't the disc but I tried a couple other games and blurays and the same thing happened

I googled and saw alot of people have the same problem.The fix is supposed to be to hold the disc for a second when the xbox is trying to pull it in or tilt the system back a little so the disc can go all the way in but neither has worked for me

Anybody else had this problem before and if so how did you get it to work again?
 

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i dont know how long it's been like this since I only play madden and the own that digitally

I tried installing NBA 2k17 last night and my xbox wouldn't recognize the disc.It was acting like it wasn't a disc in it

The game was brand new so i knew it wasn't the disc but I tried a couple other games and blurays and the same thing happened

I googled and saw alot of people have the same problem.The fix is supposed to be to hold the disc for a second when the xbox is trying to pull it in or tilt the system back a little so the disc can go all the way in but neither has worked for me

Anybody else had this problem before and if so how did you get it to work again?
Did you try putting it in rice

I have no idea
 

STAN JONES

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this is a drawback of physical media :troll:
I wish that i did just buy 2k digitally

Only copped the disc cause it was $30 on amazon and they was charging $60 through the xbox for tye digital copy

Had I known rapestop had the digital copy for $35 I would've got that instead
 

MeachTheMonster

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Hold the power button till it goes off.

Make sure it's all the way off and not in sleep mode. Should work when you turn it back on.

Then stop buying discs. It's not 2007 anymore :comeon:
 

STAN JONES

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Hold the power button till it goes off.

Make sure it's all the way off and not in sleep mode. Should work when you turn it back on.

Then stop buying discs. It's not 2007 anymore :comeon:
Good looking,I'll try that when i get home

And I explained why I copped the disc,wont make that mistake again though
 

Romell

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I googled and saw alot of people have the same problem.The fix is supposed to be to hold the disc for a second when the xbox is trying to pull it in or tilt the system back a little so the disc can go all the way in but neither has worked for me

I have the same issue on my XB1. Ejecting the disc then tilting the xbox as far back without the cords coming out then inserting works for me most of the time. The only full fix is to send it to microsoft.
 
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