A Sony employee created a custom PlayStation controller for a 21-year-old gamer with cerebral palsy. "I honestly got choked up reading the letter..." gamer Peter Byrne told 9News. "Mr Nawabi really cared about my situation and did this on his own time to make my experience better." On his old PlayStation 4 controller, Byrne kept inadvertently pausing the game whenever his left hand hit the touchpad. "It killed me to hear how something you used to enjoy thoroughly was being ruined because of our new controller design," Sony's Alex Nawabi wrote back in a letter, including a new controller with the original touchpad re-rerouted to the back. Nawabi spent 10 hours assembling parts from three different controllers, adding "Since I've torn the controller apart to modify it, the warranty is no longer valid... I'm not sure how long this will last." But Nawabi promised that he's already planning to also build one more replacement controller.

