Zoom To Launch End-to-End Encryption For All Users -- Not Just Paid Accounts
We are also pleased to share that we have identified a path forward that balances the legitimate right of all users to privacy and the safety of users on our platform. This will enable us to offer E2EE (end-to-end encryption) as an advanced add-on feature for all of our users around the globe -- free and paid -- while maintaining the ability to prevent and fight abuse on our platform. To make this possible, Free/Basic users seeking access to E2EE will participate in a one-time process that will prompt the user for additional pieces of information, such as verifying a phone number via a text message. Many leading companies perform similar steps on account creation to reduce the mass creation of abusive accounts. We are confident that by implementing risk-based authentication, in combination with our current mix of tools -- including our Report a User function -- we can continue to prevent and fight abuse.
We are also pleased to share that we have identified a path forward that balances the legitimate right of all users to privacy and the safety of users on our platform. This will enable us to offer E2EE (end-to-end encryption) as an advanced add-on feature for all of our users around the globe -- free and paid -- while maintaining the ability to prevent and fight abuse on our platform. To make this possible, Free/Basic users seeking access to E2EE will participate in a one-time process that will prompt the user for additional pieces of information, such as verifying a phone number via a text message. Many leading companies perform similar steps on account creation to reduce the mass creation of abusive accounts. We are confident that by implementing risk-based authentication, in combination with our current mix of tools -- including our Report a User function -- we can continue to prevent and fight abuse.