Brehs does anyone know about the Best Buy warranty program? I have a TV I got last summer that isn't turning on anymore. I don't know if their was a surge because it is connected to a surge protector and every other item connected to it is working...I have a 2 year...Can I just take it in and get a replacement?
best buy warranty
- Thread starter NatiboyB
- Start date
did you buy the black tie plan? if so yea go get it replaced
Yeah I have the black tie plan the chick at the 800 number told me to take my tv I bring this damn thing up there they hit me with some we can't send in TVs over 46...Now I'm on the phone scheduling a tech to come...I haven't even had his thing 10 months it's still under the Sony warranty also.
Now I have to wait until the 7th of July for some tech to come and change the power supply.
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Just go in with the TV, they'll bring up your warranty info, and swap it out.
the black tie does say they replace what they cant fix. this is the first time ive heard about them really trying to fix something tho..
HookersandIceCream
#TeamOrange
OP if you have an extended warranty and it is not physical damage
You are most likely going to get credit for a new tv or a replacement.
Since it has already been over a year I doubt they would have the same TV. So enjoy your new TV
You are most likely going to get credit for a new tv or a replacement.
Since it has already been over a year I doubt they would have the same TV. So enjoy your new TV
They check serial numbers on shyt like thatBuy the same tv again and take the old one back in the box
take the serial number off and say that's how the product was when you purchased it. If its engraved or some shyt then fukk it
I have the extended warranty but I have to wait until the 7th for a geekquad person to come by and repair it they are changing the power supply.
The TV is still under factory warranty until August and I also have the Best Buy Black tie stuff...But I was reading they were saying that after 3 repairs that's the only time they will replace it...I don't even know if they have my model in the store I just hate that I lugged the shyt in there because they told me to I get there and they talking about they can only send in under 46 inches and I'm without my main tv until the 7th of July.
