calling customer service only to talk to a guy in india

[KinksandCoils]

Some of my callers are so grateful when I speak clear English. I can't help but to laugh when they say that

 

[Wildin]

I called dell in 2004 she said her name was Nancy after 2.5 hours she confided in me that her name was Sandip or Sanjay or some shyt

 

[Chris.B]

Am I the only one who Hates this?

Why is some dude in Mumbai asking me to verify where I live and has access to all my information.

No wonder wages are stagnant and putrid.

In the network engineering business it's called TEHO.

http://www.cisco.com/web/about/ciscoitatwork/unified_comm/TEHO_web.html

I work for a satellite engineering firm...We route all level1 customer calls from the US to an Indian office.
It's cheaper for our company. But I think the frustration comes in when these people refuse to either work on their basic English pronunciations.

We try to hire at least college educated people for the job but with Indian corruption and caste system you can have someone with a phd who is still basically useless

 

[Wildin]

Some of my callers are so grateful when I speak clear English. I can't help but to laugh when they say that

Where u work?

 

[Sensitive Blake Griffin]

I called dell in 2004 she said her name was Nancy after 2.5 hours she confided in me that her name was Sandip or Sanjay or some shyt

she confided in you? like she has never told someone her real indian name before?

 

[KinksandCoils]

Where u work?

From home. We get routed calls from all sorts of companies. Anywhere from infomercial crap to saving seats at events.

 

[Wildin]

she confided in you? like she has never told someone her real indian name before?

I was caught off guard but not surprised by the revelation.

 

[ATearInMyEye]

Some of my callers are so grateful when I speak clear English. I can't help but to laugh when they say that

"Well im sure that language barrier can be a challenge"

 

[Food Mane]

Am I the only one who Hates this?

Why is some dude in Mumbai asking me to verify where I live and has access to all my information.

No wonder wages are stagnant and putrid.

A lot of times you still may be calling North America. I've heard indian and north east Asian accents from call centres in Toronto. Comcast customer support is the worst I've ever heard though. Sling blade morons.

 

[Tom Foolery]

my favorite thing is when you call and

*in Apu from the Simpsons voice*


"hi this is Bob how can I help you "

I was just going to post the same shyt

"Hello this is Kevin, how can help you?"
You aint no fukkin' Kevin.

You have either Sanjay from India..who, while nice can barely speak a lick of English and can hardly understand you


or..........

You have LaQuita, who is mad at the world, not friendly, rude, and tells you to "hold" only to hang up on you.










Who you taking brehs?

I'll take LaQuita. At least she'll understand when I tell her to fukk off.

 

[DaRealness]

With the company I work for, I have to sometimes deal with them and it's annoying. There's a base in America, but the main ones we unfortunately deal with are based somewhere in Delhi.

What I hate is when I'm on what's called a Severity1 issue which is the most urgent of all jobs and can take a quite a bit of time, then you call them and have to keep repeating yourself as well as being in a noisy data centre which makes it even harder, only for them to then robotically ask "and how are you today?" It's like muthafukka I just wanna do this job and go home I'm frustrated and tired. Then they ask for your callback number and state that someone will call you back within 15 minutes which they NEVER do. Unless you shout and scream over the phone they never get shyt done.

I can't stand dealing with them. Then you get the scammers who call your phone telling you you're entitled to compensation after having a recent mysterious 'accident' you know nothing about, which is just a ruse to get your card details....or my favourite ones that call you to say it's about so called problems you're having with your computer, then when you press them further they panic and disconnect the call.

 

[flea]

At my old job I'd have to call insurance companies all day and I'd get outsourced a few times to Arabs and it's kinda that these people in a different continent have access to all this sensitive information just cause they work for humana or kieser

 

[beenz]

I called dell in 2004 she said her name was Nancy after 2.5 hours she confided in me that her name was Sandip or Sanjay or some shyt

like who are they trying to fool saying their name is thomas, when they sound like the dude running the dunkin donuts down the street from my crib?????

 

[CashmereThoughts]

If you still get the service, what are you bytching about...?

cant understand these MFs

 

[Urbanmiracle]

My pops flips the script on em and ask them all sorts of questions about where they claim they are from. They usually give in say they are from India or some place.

My ex gf got laid off thanks to Sanjay and them taking her position. So when you have a problem with hospital you don't speak to her, you get sent to India