I wanted to provide this warning if you bank with Chase about an issue that happened to me on a recent log in to their online system. On Wednesday afternoon/evening, I logged into the online banking system using my own account information and the Chase system instead logged me into an entirely different person's account, a person I have no knowledge of. When I logged out of the account, and logged in again using the same account info, I was then able to access my own account, only to find out an unauthorized transfer had occurred in the last 20 minutes. If it had only been an unauthorized transfer from my account, I would have assumed that my account information had been hacked or stolen. But that would not explain why Chase's system directed me to another person's account (granting access to their transactions, username, personal information etc) when I attempted to log into my own account using my account information. Within the past day, I have heard of another person having what sounds like a potentially similar issue. When I called Chase to resolve this issue, I found out that there was an internal memo about this issue and they were experiencing abnormally high call traffic which I would guess to be related. This is just a warning and heads up in case it could be affecting you as well.
One united in N Miami we dont have these problems
