Comcast Ain't Taking No For An Answer Brehs.

[Robbie3000]

Worst. Company. Ever.

 

[Atlrocafella]

damn now that i know these nikkas desperate, I'm going to try and get some free shyt and get a discount on my bill.

 

[R.O. Double]

Yeah shyt is fukked up. Im sure Comcast isn't the only company that does this. Some companies say you must be told no 16 times before you let them off the hook.

That's the reason why it's so easy to punk T-Mobil into giving you free shyt.

 

[sanityovar8ted]

thats how at&t did me , finally i was like look bytch u not gone change my mind just cancel my shyt and hung up. then i thought about it, what if she was like fucc it and didnt disconnect me, so i called back and was informed that my services were indeed disconnected.

 

[DaDoc04]

I hate the fact I'm stuck with Comcast. They don't have FiOS in my area and I cry each time my internet goes out and I have to call comcast to find out what the hell is going on.

this.... i wish google fiber would come me




comcast

 

[Larry Lobster]

Some of these call center people are crazy as fukk

 

[Crown Bearer]

Comcast senior vice president of customer experience Tom Karinshak released the following statement Tuesday regarding the now-viral recording:

"We are very embarrassed by the way our employee spoke with Mr. Block and are contacting him to personally apologize. The way in which our representative communicated with him is unacceptable and not consistent with how we train our customer service representatives. We are investigating this situation and will take quick action. While the overwhelming majority of our employees work very hard to do the right thing every day, we are using this very unfortunate experience to reinforce how important it is to always treat our customers with the utmost respect."



you know the boss gave him a pat on the back after this. Gotta wear em down brehs

 

[xx001234448]

Nah, this is 100% on comcast. A guy who used to work for Comcast Corp gave the rundown on why this happens. Basically Comcast as a "retention" department. When you want to cancel you're service they send your calls there. Now the ppl who work there have incentives to make you keep your service. Actually it goes past that, you have to maintain a certain amount of retentions in order to get paid at all and even keep your job. These people only make 10-12 dollars a hr and the rest of their money is made from bonuses from retaining customers. For example they have to retain 85% of their calls in order to receive 100% of the money, 80% in order to get 75% and if they anything less than 70% and they get nothing. Also each service [phone, cable, etc] counts as it's own separate retention. So If a customer calls in and wants to cancel 3 different comcast services, that's 3 different retentions counted against you. So what happens is the employees keep track of their retention rates, and when they know they're close to not hitting their quota, you'll get desperate attempts like this.

 

[DaRealness]

Dude is a fcking psycho!

 

[R.O. Double]

Dude is a fcking psycho!

Now just imagine that same scenario with a man and a woman, and dude keeps asking for the p*ssy with that same desperation and determination.

 

[jackswstd]

Attempting to cancel always worked for me. I been paying only ten bucks for HBO for the last 5 years

 

[Brofato]

I hate the fact I'm stuck with Comcast. They don't have FiOS in my area and I cry each time my internet goes out and I have to call comcast to find out what the hell is going on.

I'm sort of waiting for FiOS to come to my area but I've always been with Comcast so I'm a little bit scared. They've never really done me dirty and when I had to call and couldn't fix shyt myself I always get a nice rep. I honestly have no reason to switch except to try something different and perhaps pay a bit less, which I kinda wanna do.

I just learned about RCN a few months ago but their website is retarded when it comes to showing you coverage and I kept forgetting to call.

Yeah shyt is fukked up. Im sure Comcast isn't the only company that does this. Some companies say you must be told no 16 times before you let them off the hook.

Nope, they're not. This is how people work deals and lower bills out of companies.

 

[NoMoreWhiteWoman2020]

Man I hate when I get that collection/cancellation call, and it's a black woman on the other end. I have to really check myself not to get rude, because these are fukked up jobs, and they are just trying to get by. They are the messengers, not the faceless corporation. I let them know initially what I want, and I tell them to save their breath with the chit-chat.

That being said, I wish a muhfukka would get unprofessional with me.