Consumer Product Safety Commission issues an official recall for the Galaxy Note 7

Quest

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The U.S. government on Thursday moved to recall Samsung's highest-end smartphone — an unprecedented move for the smartphone industry and one that delivers a severe blow to Samsung in its pursuit to become the world's premium smartphone maker.

Samsung and the U.S. Consumer Product Safety Commission have issued an official recall for the Galaxy Note 7, Samsung's large-screen smartphone that has been known to burst into flames. This is the latest in a series of high-profile recalls involving lithium-ion batteries, which can be found in many different technologies. In recent years, the battery has been blamed for exploding hoverboards, dangerously overheating laptops, and the grounding of airplanes. But the Samsung incident may draw more attention due to the ubiquity of smartphones.

A formal recall allows the U.S. government to do several things, including making it illegal to sell the devices or use them on airplanes. Absent that formal process, several airlines have been announcing at the gate or before takeoff that the Note 7 cannot be charged or used on flights, citing the explosion risk.

This recall involved the Samsung Galaxy Note 7 smartphone sold before Sept. 15. U.S. officials said that 97 percent of the Note 7 phones sold in the United States have the type of batteries that have caused the fires.

Consumer Product Safety Commission recalls Galaxy Note 7 because of fire risk
 

Big Daddy

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O.G.B

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@O.G.B

Still not an "epic fail"?


:martin:


Nope! Just a bunch of hubbub by Apple iMorons & U.S. Government bureaucrats trying to jump into the fray in an attempt to generate positive press for themselves while making it seem like they're actually doing something productive besides sitting on their lazy asses.


Samsung will replace the Galaxy Note 7 by September 21 in the United States


"Samsung and the United States Consumer Product Safety Commission have just formally announced their official recall of more than one million Galaxy Note 7 handsets in the United States following more than 90 reports of the new phablet exploding due to a faulty battery. Customers in the United States are entitled to a replacement or a refund and the CPSC’s involvement makes it mandatory for retailers and carriers to return all unsold stock of the Galaxy Note 7. Samsung has now revealed how soon it will be able to provide replacement Galaxy Note 7 inventory in the United States.

Even before it had made this joint announcement with the CPSC, Samsung had itself confirmed that all Galaxy Note 7 units shipped since the release on August 19 would be voluntarily replaced. It has even urged customers to power down their handsets and take part in its replacement program. Samsung has confirmed today that it’s going to provide new Galaxy Note 7 units that have safe batteries no later than September 21 in the United States.

Go to this page on Samsung’s website to see all of your options as a Galaxy Note 7 owner in the United States, you have the option to replace your existing Galaxy Note 7 with a new one, exchange it for a Galaxy S7 or Galaxy S7 edge and get a refund for the price difference or simply obtain a full refund for the Galaxy Note 7."



Samsung will replace the Galaxy Note 7 by September 21 in the United States


@O.G.B
You may indeed be a formidable foe, but I shall NOT be defeated!

Upon my return from this wonderful holiday vacation wherein I am eating the finest of meats and drinking the finest of drinks, I shall respond in kind and once again show you the errors within your ill-constructed arguments.

You clearly should've learned from our last debate that it's best not to wake a sleeping Giant. Not only did your issued declaration of victory severely fizzle, you proceeded to go on the lam for almost 2 weeks, licking your wounds from the drubbing I gave with still no counter response in sight from my comments in the previous thread.

:jawalrus::pachaha:
 
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O.G.B

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@levitate :sas2:


Despite troubling reports, Galaxy Note 7 owners are not refraining from using their devices


"Samsung released the Galaxy Note 7 on August 19. The handset had received positive reviews and demand was high but it all went south in a couple of weeks. Samsung confirmed that there was a battery cell issue with the handset which is why it was recalling every single unit shipped since the release across the globe. Data from Apteligent shows that usage dropped slightly when the recall was announced and Samsung suspended sales of the Galaxy Note 7 but it picked right up a couple of days later. This shows that Galaxy Note 7 owners continue to use their devices even though they are well aware that it’s a potential fire hazard.

Multiple reports of the Galaxy Note 7 exploding have come in ever since the recall was announced. Even Samsung has advised users to power down the Galaxy Note 7 and take part in its exchange program so that they can be given a unit which doesn’t have a faulty battery. Apteligent – an app intelligence solution which keeps an eye on global app metrics on multiple mobile platforms – finds that the usage rate of the phone is almost exactly the same now since before the recall was announced. It appears that most people are not worried about the same happening to them but the fact remains that this can happen unexpectedly to anyone.

If you do own a Galaxy Note 7, power it down and take part in the exchange program. Samsung is handing out Galaxy J series handsets as loaner devices when you turn in your unit so that you remain connected until replacement inventory arrives and you get your hands on a Galaxy Note 7 which doesn’t have a faulty battery."

galaxy-note-7-adoption-720x453.png




Despite troubling reports, Galaxy Note 7 owners are not refraining from using their devices
 

winb83

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I'm a bit conflicted. My iPhone 7 will be here tomorrow but day one I'll swap this Note7 out for a new one. I'll probably mostly rock the Note7 and use the iPhone for stuff like the gym and when I just wanna change phones.
 
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