DirecTV offering refunds due to protests

duckbutta

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Sadly black people don't have that much pull. There aren't enough of us.

Black people absolutely "have that much pull"

Especially where it comes to things like cable which is slowly dying off and profit margins are razor thin and even the most rural areas in america have at least 2 different choices for cable...

If I had Direct TV I would have called them the second I read this story...

Even though these NFL owners at worst are racist and at best don't give a fukk about black issues, make no mistake that they had a choice to make after trump said what he said...lose that white dollar or lose that black dollar and by the way white people are responding it should be pretty obvious what dollar these owners are more concerned about losing and its NOT the white one
 

JLova

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Black people absolutely "have that much pull"

Especially where it comes to things like cable which is slowly dying off and profit margins are razor thin and even the most rural areas in america have at least 2 different choices for cable...

If I had Direct TV I would have called them the second I read this story...

Even though these NFL owners at worst are racist and at best don't give a fukk about black issues, make no mistake that they had a choice to make after trump said what he said...lose that white dollar or lose that black dollar and by the way white people are responding it should be pretty obvious what dollar these owners are more concerned about losing and its NOT the white one

Just looking at sheer numbers? No we don't. Also are black people really willing to stop watching football altogether?

Who do you think directv cares more about? Black dollar or white dollar?
 

Bone$

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"The key words are “could be,” because even though the click-baity headline from the Wall Street Journal says that “DirecTV Allows Some NFL Refunds After Anthem Controversy,” the article lists deeper in the story four different responses from four different customer-service representatives.

From the ninth paragraph of the story: “One [representative] said refunds to those concerned about the anthem protests were only offered to subscribers with certain offers or plans. One representative said full refunds were available for those who complained about anthem protests. Another said such people could only get prorated refunds for the remainder of the season. Yet other representatives said the policy hadn’t changed and that no refunds were allowed for any reason.”

So, basically, whether a customer gets a refund may hinge on a game of call-center roulette, possibly with requests to accelerate the discussion to of management needed in order to get satisfaction."
 
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See the power of white people as a collective? Look at what's happening. That's why black people need to stop bickering with each other and start BUILDING. Yall see how white people speaking with their money and making moves? We need to get to that level.

Simple yet rocket science apparently
 

Long Live The Kane

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"The key words are “could be,” because even though the click-baity headline from the Wall Street Journal says that “DirecTV Allows Some NFL Refunds After Anthem Controversy,” the article lists deeper in the story four different responses from four different customer-service representatives.

From the ninth paragraph of the story: “One [representative] said refunds to those concerned about the anthem protests were only offered to subscribers with certain offers or plans. One representative said full refunds were available for those who complained about anthem protests. Another said such people could only get prorated refunds for the remainder of the season. Yet other representatives said the policy hadn’t changed and that no refunds were allowed for any reason.”

So, basically, whether a customer gets a refund may hinge on a game of call-center roulette, possibly with requests to accelerate the discussion to of management needed in order to get satisfaction."

Sounds like typical retention department bullshyt... They have a certain amount of returns to give out and the resolution you get depends on who you get (what their numbers are looking like this month) and when...I agree, misleading and exacerbated because folks don't actually shyt...
 

Perfectson

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You guys are idiots, yall go cook tho

Boycotting unnecessarily and not being effrective

What does Boycotting direct TV do for you? Why would you boycott a company because they are giving people refunds


@Bay Area you logged in to neg me, but didn't address the question to you. be a man.
 
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