No, that still doesn't solve the problem because you are claiming you still have the problem... correct?
So once again, not the cable companies fault. Your late 2013 macbook doesn't make you exempt bruh
Do you want to get to the bottom of the issue, or blindly blame without finding out what is the real problem?
See, if it was deemed on there end? Then it would be the wiring in your house, and they would send a tech out
You didn't say all that, so that isn't what was discussed between you an them. Once again, X-cable guy here.
I did thousands of internet installs bruh, I know what I iz talking about here M'kay
So after you got your modem, you then got 22 or whatever you said down? It would be on your end if you already contacted them and you still struggling. Thats all I'm saying. Like I said, all you gotta do is call them and tell them whats up. They'll hold your hand while they try to figure it out. Good luck