NYC Fails Controversial Remote Learning Snow Day 'Test,' Public Schools Chancellor Says
New York City's public schools chancellor said the city did not pass Tuesday's remote learning "test" due to technical issues. From a report:
"As I said, this was a test. I don't think that we passed this test," David Banks said during a news briefing, adding that he felt "disappointed, frustrated and angry" as a result of the technical issues. NYC Public Schools did a lot of work to prepare for the remote learning day, Banks said, but shortly before 8 a.m. they were notified that parents and students were having difficulty signing onto remote learning.
This is the first time NYC Public Schools has implemented remote learning on a snow day since introducing the no snow day policy in 2022. The district serves 1.1 million students in more than 1,800 schools. Banks blamed the technical issues on IBM, which helps facilitate the city's remote learning program. "IBM was not ready for primetime," Banks said, adding that the company was overwhelmed with the surge of people signing on for school. IBM has since expanded their capacity and a total of 850,000 students and teachers are currently online, Banks said. "We'll work harder to do better next time," he said, adding that there will be a deeper analysis into what went wrong.