They negotiated prior to his arrival and get mad when things don't go there way.
The casino is not naive. They are aware of the fact when you bring in a top tier player like Phil Ivey, not only is he really good, but he will exploit any angle if it is there. His request where very specific. If this nygga said he wanted a pepsi, I would have been wondering what his angle is.
If someone like myself, who doesn't even play poker would wonder what he is up to, no doubt the casino would. Cheng Yin Sun being there is also a red flag, as she had already been banned from numerous casinos prior to this taking place. They thought they would beat him regardless.