Sean312
Banned
Drivers who accepted fares before seeing a passenger's name or photo disproportionately canceled on drivers with black-sounding names.
Over a period of six weeks, they ordered rides in Seattle through Uber and Lyft using real photos of themselves. In Boston, they used racially ambiguous photos, under either black-sounding or white-sounding names. Uber drivers, who must accept the ride before seeing passengers' names and photos, disproportionately canceled on people with black-sounding names--despite the company's policy of penalizing for frequent cancelations.
Racial Discrimination Among Uber and Lyft Drivers, Says New Study
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Lyft drivers, who see names and photos before accepting passengers, did not cancel on black passengers (or those with black-sounding names) as often. This is likely because they have an opportunity to screen certain passengers upfront, the researchers said. In Seattle, researchers found black riders consistently waited up to 35 percent longer than white passengers.
Over a period of six weeks, they ordered rides in Seattle through Uber and Lyft using real photos of themselves. In Boston, they used racially ambiguous photos, under either black-sounding or white-sounding names. Uber drivers, who must accept the ride before seeing passengers' names and photos, disproportionately canceled on people with black-sounding names--despite the company's policy of penalizing for frequent cancelations.
Racial Discrimination Among Uber and Lyft Drivers, Says New Study
[close X]
Advertisement
Click Here to Learn More
Lyft drivers, who see names and photos before accepting passengers, did not cancel on black passengers (or those with black-sounding names) as often. This is likely because they have an opportunity to screen certain passengers upfront, the researchers said. In Seattle, researchers found black riders consistently waited up to 35 percent longer than white passengers.
Not surprising in the least breh.
