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Microsoft Teams Calling Plans
How to fund a Pay-As-You-Go Calling Plan
Pay-As-You-Go Calling Plans don't have a set number of outgoing call minutes like the Domestic or International Calling Plans. Instead, some admins may need to take additional steps to fund their Pay-As-You-Go Calling Plan. Until the Pay-As-You-Go Calling Plan is properly funded, users aren't able to make outgoing calls.
There are two ways you can fund and use minutes with a Pay-As-You-Go Calling Plan:
Purchase the Pay-As-You-Go Calling Plan with a Microsoft Customer Agreement (MCA)
Customers who purchased their calling plan with a Microsoft Customer Agreement (MCA) are able to pay for the outgoing call minutes they used in the previous month. This billing is also called post-usage or post-consumption billing.
This option is for customers who purchased their calling plan with a Microsoft Online Subscription Agreement (MOSA). These customers need to purchase Communication Credits to fund their Pay-As-You-Go Calling Plan.
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