eBay is an absolute disaster, I think I just sold my last console on there because of false claims. The buyers literally have 45 days to say that the item arrived damaged or not as described and there is nothing you can do because eBay/PayPal will seize your funds the minute the claim goes through and they will always side with the buyer no matter what...even with fraud.
I sold an xbox 360 500GB model last month, buyer claimed that it arrived broken...shipped it back to me and the console worked just fine, but what did he do? He swapped out my 500GB Hard Drive for a 250GB defective one which is clearly fraud. What did eBay respond with? Told me to consider it as a cost of doing business...and gave me a "$15 courtesy credit" for my troubles. They actively supported fraud right to me over the phone and PAID for it in order to protect the fraud buyer to continue being a customer