Threatening to switch almost always works because most companies educate their employees to see you as lost money at that point. Therefore it's more than economically sound to keep providing service at the original or similar rate.
They're surprisingly willing to acknowledge that a price increase didn't work. Better to have a subscriber at a discounted rate, rather than no subscriber at all.
If you know how to navigate customer service, you can very well get off your first few years paying a few bucks more than the introductory rate.
Cancel that package.
Cop an internet only package from somewhere
Use your cellphone as your main phone (I don't have a house line)
Download/Stream everything
Yal realize how much money yal blowing paying those crazy ass rates?
When you look at it from a budgeting standpoint, of course you can just get internet and handle everything else. It's extremely economical. I did this a ton when I was single, and it worked perfect for me...
But when I got into a relationship, the free time dwindled, and the necessity of paying for TV grew. I pay 104 a month for TV, internet, and phone. It includes a sweet ass HD DVR, tons of HD channels, my speeds have always been phenomenal for the price...
It'd be 15 bucks cheaper if I didn't add the extra channels to watch more college sports (UL football/basketball, keeping up with a lot more teams with double the sports channels, plus a few extra entertainment ones too), but it's a relatively small price for the convenience.
Both sides are right.