When did apple customer service turn into shyt ?

flea

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fukking a$$hole at the Genius Bar tried to finesse me not too long ago. Phone stopped working for absolutely no reason, just died. It's still new so I go to get a new one since its still under warranty. Dude comes out and looks at the phone and tells me to wait. He comes back and tells me he's gonna have to open the phone and check it out to see if its under warranty. nikka leaves, comes back with an iPad, telling me it's gonna cost me 259.99 for a new. The nikka never even took the phone back there with him yet. I ask him why wasn't it covered under warranty and he just stares into the distance and says he'll be back. I wait and he comes back with a new phone telling me that he spoke with the manager and worked out a way I can get a free replacement :dry: muhfukker lying his ass off. I guarantee he thought I was just gonna pay the money and he was probably gonna pocket that shyt. bytch ass nikka was Hispanic too tryna finesse his own smh
 

ORDER_66

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fukking a$$hole at the Genius Bar tried to finesse me not too long ago. Phone stopped working for absolutely no reason, just died. It's still new so I go to get a new one since its still under warranty. Dude comes out and looks at the phone and tells me to wait. He comes back and tells me he's gonna have to open the phone and check it out to see if its under warranty. nikka leaves, comes back with an iPad, telling me it's gonna cost me 259.99 for a new. The nikka never even took the phone back there with him yet. I ask him why wasn't it covered under warranty and he just stares into the distance and says he'll be back. I wait and he comes back with a new phone telling me that he spoke with the manager and worked out a way I can get a free replacement :dry: muhfukker lying his ass off. I guarantee he thought I was just gonna pay the money and he was probably gonna pocket that shyt. bytch ass nikka was Hispanic too tryna finesse his own smh

he tried to play you for a sucker.... :laff:
 

LucaBrasi

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I remember once when setting up my replacement iPhone 5 which they gave me for free.

During the initial setup the phone kept proposing weird emails I've never heard of and would never let me insert my own.

I show it to the "Genius" and he's like "well you shouldn't switch accounts with friends to get free games"

I'm like nikka I've never done that shut up :rudy:

Dude was a herb and kept quiet mumbling beneath his voice about me n shxt fvkking mark.
 

Rice N Beans

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fukking a$$hole at the Genius Bar tried to finesse me not too long ago. Phone stopped working for absolutely no reason, just died. It's still new so I go to get a new one since its still under warranty. Dude comes out and looks at the phone and tells me to wait. He comes back and tells me he's gonna have to open the phone and check it out to see if its under warranty. nikka leaves, comes back with an iPad, telling me it's gonna cost me 259.99 for a new. The nikka never even took the phone back there with him yet. I ask him why wasn't it covered under warranty and he just stares into the distance and says he'll be back. I wait and he comes back with a new phone telling me that he spoke with the manager and worked out a way I can get a free replacement :dry: muhfukker lying his ass off. I guarantee he thought I was just gonna pay the money and he was probably gonna pocket that shyt. bytch ass nikka was Hispanic too tryna finesse his own smh

Yooooo :dead::dead::dead:
 

flea

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I remember once when setting up my replacement iPhone 5 which they gave me for free.

During the initial setup the phone kept proposing weird emails I've never heard of and would never let me insert my own.

I show it to the "Genius" and he's like "well you shouldn't switch accounts with friends to get free games"

I'm like nikka I've never done that shut up :rudy:

Dude was a herb and kept quiet mumbling beneath his voice about me n shxt fvkking mark.
The asswipe I had kept doing something similar too. He's hinting at me under his breath "yeah man that's what happens when u get the screen fixed at the flea market" and I'm thinking to myself "wtf is this fakkit talking about?" he said it twice and that's when I realize "ooo this fakkit's tryna screw me over :dwillhuh:"
And I keep saying fakkit because literally everyone that works there looks like a cocksucking homo
 
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nah i'm not mad .. nor am i gonna go on a rant on apple...

basically, my 5s was under warranty and was giving me issues .. i took it the apple store but they told me software problems and told me install new software and as brand new and should resolve the issue. i obviously knew that this guy was trying to get rid of me, so i did what it was told and i don't have time to go to different apple stores.

the software reset didn't help, but at this point my warranty expired. i went back to store and explained to them the problem again. the genius rep is like oh ya i see the problem but your phone is still experiencing software issues. i said i'm not buying it.. the rep said i'll call a manager for you. a manager comes up and tells me to either pay for a replacement or gtfo cause i'm not gonna get a replacement for free.

His exact words were "you have two options..1 you pay for a replacement since you got no warranty or 2. you do software reset and that's it and we are done here so you can leave" and he literally walks away. :mjlol:
i just walked away. no point in making a scene :manny:
 
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