1/3
@rohanpaul_ai

Microsoft saved $500M in call-center costs by letting AI handle much of the conversation.
Generative models, software that writes text, now transcribe calls, suggest replies, and close tickets, cutting handle time to seconds.
Shareholders applaud the savings
---
techcrunch. com/2025/07/09/microsoft-shares-500m-in-ai-savings-internally-days-after-cutting-9000-jobs/
2/3
@meaning_matters
Would like to know how customers feel.
3/3
@rohanpaul_ai
humm
To post tweets in this format, more info here: https://www.thecoli.com/threads/tips-and-tricks-for-posting-the-coli-megathread.984734/post-52211196