I ended up spending damn near 2 hours in that store just to exchange my receiver. They wouldn't even give me the one I wanted because they said they had a recall on them so I just got another equal value one. I had to dip and barely made it to work on time and no I'll have to go to a different best buy like 35 minutes out to get the receiver I actually want.
how the hell do I spend almost 2 hours in there for a simple return? what type of customer service is that? I didn't wanna waste a 25 minute drive to that Best Buy for nothing so I sat there like a dumbass with 3 other people who came in right after me.
Because if you change your mind or have any issues you have to pack it up and mail it back.
Because if it breaks on you you have to pack it up and mail it back instead of having a physical location to take it and exchange it the same day.
Because I live alone in an apartment building and work second shift so when they deliver I'm never home and they tend not to leave packages at my door or require signatures for expensive things. I have to put a hold on all my packages and pick them up the next day at UPS or FedEx or get them mailed to my parents house and they're nosy.
Buying stuff online is just a hassle for me.