ALonelyDad
Veteran
He's a dummy. That's more than enough for 4 people unless his kids are some fatasses who cant fit on the sofa. Should have got proof from the lady and got refund from booking company while getting free hotel.
Be A D!ckhead When Checking Into Your Hotel Room, Creh's
- Thread starter Louisville Slugz
- Start date
Damn.. this is perfect example of filters used as makeup. She did alright in all honesty, but prob went back in the rooms office and cried. Probably tells her boyfriend, family, and friends this story every other day.
You gotta stop these circular arguments. After about 2 back and forths you can tell its not going to end well, why even sit there being polite. Now her blood pressure up and she's trying to hide it. Could've just been like "yes either you take the room you reserved or find another hotel unfortunately" and disappear into the back while he decides, or do some other work. Sitting there having a staring contest was silly.
I don't think he was in the wrong and he was right to check that bozo at the end. For the duration of the conversation he was frustrated but calm.
People's demeanour is going to change when their anger isn't acacknowledged. Recording it just shows she was content to hide behind company policy.
What they need is a complaints procedure and training on how to deescalate conflicts.
People's demeanour is going to change when their anger isn't acacknowledged. Recording it just shows she was content to hide behind company policy.
What they need is a complaints procedure and training on how to deescalate conflicts.
"They" dont really need anything as clearly they were sold out. Shorty got on a columbia jacket so its probably some standard ass hotel off the interstate or downtown. If they selling out with that they're probably good.
Dude was a shythead and he needed to be frustrated at himself for not clicking the right button on the app. Dude has no accountability at all to match his frustration.
She handled it like a pro 
He was trying to steer it towards getting something for free, but dumbass used a third party.
He was trying to steer it towards getting something for free, but dumbass used a third party.
a similar thing happened to me with booking.com but it was a german hotel in a no-english speaking country, so arguing the terms of the reservation wasnt an option. I hate to say it, but i happily played the role of an obnoxious, entitled american (with my fleet of imaginary American lawyers on standby) . I made a scene, even brought out the hotel manager of this 5-star resort and everything too. I know he had to be so pissed off to be brought out for this petty shyt :mjlol
And it worked. I dont know what those people did, but a room magically appeared in a full hotel with 200+ rooms. And this was in the middle of one of their national holidays, so you know the place was packed
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Peter Popoff
PROTECT YA NECK!! ❤️🖤💚 🙏🏽
Yea, I would've canceled his shıt and whooped his ass in front of his wife and kids.
Bullshyt.
Any reputable company should have a complaints procedure. You do a root cause analysis and then make a decision on whether or not to uphold the complaint.
Seems that many people have the same poor experience when booking through an intermediary. If they collected data on the complaints, they would realise that an easy solution would be providing specific confirmation to the customers before they check out.
One thing I have always found funny working in an office is how poor people's customer service skills are when they come from a retail background. They genuinely don't seem to understand that you should not take a dismissive attitude even if you disagree with the complaint itself.
The guy wasn't caping, he was in line waiting and had enough. I'd jump in too, I don't have all night to let this CAC drone on and on...
Dude was entitled as fukk.
She should have been more firm while remaining professional. Dude kept trying cause he sensed weakness in her body language and tone.
EDIT: also lol @ the guy caping for her instead of minding his business. Even though I'm on her side i would have stayed on the sideline.
WhatsGoodTy
Ya feel me
I would have hit him with the 
would have been canceled that shyt.
would have been canceled that shyt.lol what you're describing is something every hotel has. Booking.com has all of that. You confirm your res like twice. The dude is an idiot.
need and should have are two different things. clearly misbookings and rude guests aren't really changing their bottom line. its human error. you should be a decent human being no matter what mood you're in. this is why there's a labor shortage now. this blonde girl probably gonna quit and get a job at your office
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Elim Garak
Veteran
Yeah the people siding with the dude are definitely white lol.
