Krazy
Rifle weh taller dan palm tree
Tbh I'm not the best person to ask in regards to getting into IT, I'll be 100% honest I'm winging it through life at the moment lolLol really? How you get the job? A+? What u moving on to now?
I only did help desk for a short time and it was a contract, so I didn’t get to do too much, what made it suck so much?
I’m asking a lot of questions because I wanted to have a career in IT.
To me help desk feels like a glorified call center majority of the time, it's not all bad there are times I do enjoy it. But the past few months I've wanted out, I'm only here for 12 months and that's coming to an end very soon and I can't wait.
Although I’d say it’s mainly down to the team I work with, too much office politics and poor work/life balance. Workload is way too heavy especially as were short staffed as well.
It’s just not something I could see myself doing long term especially not 4 years like some of my team. Help desk is a stepping stone, advice I’d say is get the experience and move on.
I'm going back to study and complete my final year hopefully.
I dont have any certificates, I literally got it based off the degree I’m studying for. I’m in the UK I’m not sure about the US but we can do an optional year in industry as part of our course.