I started as a CSR rep then i moved to tecnical support as a rep. I got into this manager intern program and once I finished, I interviewed and got hired. I was a manager in 3 different departments. The last one was Enterprise Technical Support (they call it something else now). I pushed to go there because I was trying to eventually go to a NOC and they was the fastest way to get there. As soon as a get there though, nikkas was transferring left and right including everyone I knew. My department reorganized under the AT&T landline side and that's when they shrunk us down. The problem with advancing so fast is that you might get let go if you have the least amount of senority. That's what happened to me. I was with them for 6 years but every other manager was there longer and had stronger relationships in that department. They got rid of one location all together and shrunk ours.
Every other department in the building I worked in slowly shrunk and/or got canned. So many people got layed off between 2009 and 2011I knew a few people that went to sales and I even tried to get back in 9 months later but for some reason, once you're a manager and leave, its hard to get back in.
yeah you're right man they kinda blackball supervisors bc don't have the union on their side. let you be a union worker and you can get away with murder, its hard to fire them. We even had people get fired get their jobs back due to union lawyers but sups get let go and or remain stagnant without proper relationships.