You already know the answer to the question. lets not be so blatantly obtuse...
The store cannot detain people in such a manner in a makeshift jailcell... if the person willingly goes with the security people to a back office where they got him on video stealing the cops will be called... and if he leaves the store the store security gives the information to the cops and let them handle it... that's what the cops is for....
Your more worried about the store instead of what the store did. what the fukk is wrong with you!?! Macy's have done this type of thing before I say again... they are in the wrong... just because a person is guilty does not subject them to the same treatment.
The answer to the simple question of, what's the difference between to detain and "taking a person to the back office"...is...there's no difference
Instead of being emotional with labeling me and purposely misrepresenting my point as being "worried about the store," how about you read the replies in your thread that frequently mentions the possible outcome if the accused was a "real nikka"and stop with the simplified narrative of "person willingly goes with the security people to a back office," while ignoring the many different outcomes that may happen
Prior to creating a detainment area, jailcell, back office, basement, gym etc. to hold accused shoplifters while "reviewing the tape,"
-how often was checking the tape done in a day?,
-how many employees is involved with holding the accused and checking the tape?,
-how often did physical altercations occurred, while employees are involved with holding the accused and checking the tape?,
-how often has the police closed a shoplifting case by both catching the perpetrator and getting the goods back?
-how much does it cost a business if the police doesn't close such a case?,
-how much resources will the police "use" in searching for shoplifters?
These are the basic questions that I think about after I justified if there's a deserved penalty for discrimination and profiling by Macy's. I want a practical solution, not a symbolic victory
Removing the ability for a business to detain a perpetrator to "review the tapes" and the chance to retrieve stolen goods/value, only benefits the shoplifters. The more lost that a business takes, only the customers and the employees will feel the repercussions