Call me a :racc00n: all you want, but having to talk to a sassy black woman on the phone for a customer service issue (whether it be cell phone, student loans, other bills) has to be one of the most frustrating experiences in life. 
I rarely ever get my shyt resolved and end up fuming from the overall negative/short tempered attitude on the phone. I'm not going to lie, I usually just end the call quickly and call back in hoping for a better agent.

I rarely ever get my shyt resolved and end up fuming from the overall negative/short tempered attitude on the phone. I'm not going to lie, I usually just end the call quickly and call back in hoping for a better agent.
