Atleast it was interview practiceAlso they didn’t even really ask me too much removal questions. The questions was basically pertaining to customer service which was super easy cuz I use to work retail for three years while I was in college.
Lie got you in the door....lie some more
It’s help desk.. you could’ve did that shyt at homeThey wanted to hire me but they switch my work location all the way out to Hanover MD at the last minute (there hour drive from my place and it is a hick town) because their location in DC was already at full capacity by time they interview me and to top it all off they wanted me to do night shift so I declined their offer.
I still have IT recruiters hitting me up but I haven’t found anything I want yet.
Thats basically what helpdesk isAlso they didn’t even really ask me too much technical questions. The questions was basically pertaining to customer service which was super easy cuz I use to work retail for three years while I was in college.
They didn’t allow remote from home.It’s help desk.. you could’ve did that shyt at home
They should revist their policy, especially if they thought it was cool to switch shyt up and have you driving 3+ hours a dayThey didn’t allow remote from home.
The shyt is so simple breh but before I lied on my resume literally every tier 1 help desk job that I interviewed for wanted 1 to 2 years of experience, they even listed that as the reason why they didn’t hire me despite me having an A+ cert and years of customer service experience. I don’t know if is because I’m in a competitive region which allow the employers be hella picky or if it is something else.Thats basically what helpdesk is
Yeah you might have to do basic technical shyt, but usually it’s virtual and remote desktop type work.
You don’t need to sit in an office for 8 hours just to do that… especially if they changed it to where it’s a 3 hour commute.
All you really going to be doing is taking calls and requests from customers and if you can’t fix their shyt, then forward their requests to people who can.
You’re basically first line of defense and ticket trafficking

It’s a foot in the door but definitely lie on the experience shytThe shyt is so simple breh but before I lied on my resume literally every tier 1 help desk job that I interviewed for wanted 1 to 2 years of experience, they even listed that as the reason why they didn’t hire me despite me having an A+ cert and years of customer service experience. I don’t know if is because I’m in a competitive region which allow the employers be hella picky or if it is something else.![]()
So after 3 months of applying for help desk positions with no results I decided to lie and add 1 year of experience to my resume (all I have is my A+ cert and a home lab where I installed Virtual box and Windows Server 2019 and messed around with Active Directory and such) it worked and within a few days I got offered a interview with a small IT company where I will be assigned the role of help desk support tier 1.
The problem is I obviously have no actual help desk experience at all. I know it’s a terrible thing to lie but I was getting frustrated with being passed over due to no experience and how could I get experience when no one would hire me?![]()

What would the Bible and God and Jesus think about what you posted @SadimirPutin