I agree. This morning one of the people responsible for turning in the results talked about it.I don't disagree. But I don't feel that is the main issue at play here.
Basically saying that training was there and people were able to download the app early and get familiar with it.
She said they did that and were able to use the system pretty well. Said they had a question they called in for but were able to fix it before needing to speak with support.
Obviously it's dangerous to place all the blame there, but it seems like an obvious miss.
Maybe there aren't enough volunteers to force them to complete the training before handing them the keys, but I find that hard to believe. At the least that should have been the working practice if nothing else.
As far as what the DNC could have done on that front, they called have called the people in charge of the precincts to remind them to install the app, set it up, and go over training prior to locking the doors at the caucuses.
Similar can be said for the IDP, but questions need to be asked why the IDP went with this product and some insight into what types of testing they performed.
Shadow really has a lot of questioned to answer because this product wasn't ready for primetime. Too many errors. Especially with one of their core functions, reporting, being the biggest cause of failure.




Same story as 2016.

