Another Papa John’s franchisee in the Mid-Atlantic region said sales are down almost 10 percent, while the owners of about 120 locations in Florida have sought to distance themselves from the founder.
“We want to make it clear that we do not share the same sentiments as the founder of Papa John’s, John Schnatter, who recently resigned as chairman of the board,” a group representing about 50 restaurants in Tampa said earlier this month. Owner groups from central and south Florida issued similar statements.
The reports of declining sales show store owners are bearing the brunt of the fallout after the news exploded that Schnatter, who until recently was the company’s chairman, used a racial slur on a call with a media agency. Papa John’s is about 79 percent franchised domestically, meaning independent owners operate the restaurants.
Stifel analyst Chris O’Cull said this week that the company is in a “precarious position,” with brand damage increasing after Schnatter’s offensive language. Consumer sentiment is “extremely negative” and domestic comparable sales have declined in the mid-teens since the news emerged, O’Cull said, citing channel checks.
Stifel analyst Chris O’Cull said this week that the company is in a “precarious position,” with brand damage increasing after Schnatter’s offensive language. Consumer sentiment is “extremely negative” and domestic comparable sales have declined in the mid-teens since the news emerged, O’Cull said, citing channel checks
Given the franchisor’s actions have put the franchisees in this unhealthy financial condition, we expect the company may need to provide some royalty relief or other financial assistance to keep franchisees from closing restaurants,” O’Cull said in a note to clients. He
downgraded the stock to sell from hold.
Papa John’s has tried to mitigate the situation by ramping up communications with franchisees over the past several weeks, according to a person familiar with the situation. The company has hosted webcasts led by Chief Executive Officer Steve Ritchie, held one-on-one discussions with store owners and sent out emailed memos with updates, said the person, who asked not to be named because the matter is private.
Schnatter, 56, is the company’s largest
shareholder, controlling about 29 percent of the stock. He resigned as chairman earlier this month after reports that he used a racial slur and graphic depictions of violence against minorities during a conference call with a media agency in May.
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