Funny you say this. That's how most of these companies started. They were homemade products that grew a fan base thus making the owners expand from home sales, to a small store, online, then in stores. I know Carol's Daughter was for a fact because my family used to buy from Lisa when she was literally making it at home by hand.
Yes. Many of us have been complaining way before the ad.
Did SheaMoisture Change Their Formula? (Updates) | CurlyNikki | Natural Hair Care
Many on natural hair websites and LSA were talking about it for a while. I don't have any old bottles unfortunately to compare but I definitely noticed it made my hair drier and my hair didn't like certain products anymore.
Nah, we've been complaining for awhile. I even posted about it in the salon a few weeks back. Not to mention LSA has had numerous threads on Shea Moisture and Carol's Daughter. I stopped using Carol's Daughter years ago before she sold the company, I noticed the products weren't the same anymore, as did other people.