O.T.I.S.
The Monk & The Mercenary
I don’t agree with her throwing food, i never did. I’m saying the root of the problem was the manager not trying to do her job.Don't get me wrong, I ain't mad the manager got fired. I spent around 10 years in management over software support group. One of my most important duties was knowing when a customer was getting pissed off and getting their issue resolved.
I'm just saying once the customer took it physical I don't want to hear her complaining after that.
This to me is a case where both sides are fukked up.
the lady was wrong with throwing the food, the other lady is wrong with everything else.




