Anybody worked at a call center before
- Thread starter shakobe
- Start date
you stated in your post before this one that you worked in oneyou are a stupid fukk
why are you fat people so fukking stupid
SouthernBelle
#Feyonce
yes...I did it the summer before undergrad. For some reason, the hiring manager thought that I was going to stay there and make it my career (despite the fact that during my interview, she took it upon herself to read over my valedictorian bio that she had recently found in newspaper which clearly stated that I was attending college in a different location in the fall)...she was pissed when I quit two weeks before my going away cruise.
It was good money as an 18 year old and it was fun considering the fact that there were a lot of college and soon to be college students.
I worked on an internet service provider account. When people called in, they usually wanted to cancel their service (but quickly changed their minds when they found out they had a $200 cancellation fee) or they wanted some type of credit on their bill.
It was good money as an 18 year old and it was fun considering the fact that there were a lot of college and soon to be college students.
I worked on an internet service provider account. When people called in, they usually wanted to cancel their service (but quickly changed their minds when they found out they had a $200 cancellation fee) or they wanted some type of credit on their bill.
Silkk
Can't Change My Damn Avi :beli:
you are a stupid fukk
why are you fat people so fukking stupid
MikeBrownsJob
Seattle fan since 2013 *deal with it slime*
Did it for about a year in Belgium, outbound calls...I'm not a guy that likes to try convince people, so it was really awkward for me, but the worst was calling these old grandmas who hadn't spoken to anyone for like weeks and who were so happy to have some "company"...shyt was kind of sad
it really is a deadend job. I saw younguns that were working for 5+ years since they were 20 and haven't even moved up ONCE.
these people have no passion in life. You see everyone is miserable. Everyone gets a call center jobs thinks it's a temporary position till you find something better. But the job is so mentally taxing, that you don't wanna do anything else when you came home.
Being a student, I needed to pay my tuition. The pay was decent and the benefits were excellent. The call center also had easy going rules - no dress code, can use your phone to text while on the job, and in my case I could dictate the hours i wanted to work cause of my courses. Plus they gave you great vacation time + sick days + additional time off.
BUT the downside is you are being monitored 24/7. You talk to cranky people. And they take out ALL their frustrations out on you. You feel stressed out. It's mentally exhausting. Especially during peak periods. You have no chance to rest till you get your break. And you gotta always have a happy face talking to customers. I was tired of sucking up to everyone. Even if they called me names. I had to take it. I've also been threatened that they will fire me caue of my poor stats, my attitude towards the job and towards the customers.
You will really hate yourself after working there for a while. If you want to take it for a temporary position, i recommend getting out there in max 6 months. Otherwise you will get stuck.
these people have no passion in life. You see everyone is miserable. Everyone gets a call center jobs thinks it's a temporary position till you find something better. But the job is so mentally taxing, that you don't wanna do anything else when you came home.
Being a student, I needed to pay my tuition. The pay was decent and the benefits were excellent. The call center also had easy going rules - no dress code, can use your phone to text while on the job, and in my case I could dictate the hours i wanted to work cause of my courses. Plus they gave you great vacation time + sick days + additional time off.
BUT the downside is you are being monitored 24/7. You talk to cranky people. And they take out ALL their frustrations out on you. You feel stressed out. It's mentally exhausting. Especially during peak periods. You have no chance to rest till you get your break. And you gotta always have a happy face talking to customers. I was tired of sucking up to everyone. Even if they called me names. I had to take it. I've also been threatened that they will fire me caue of my poor stats, my attitude towards the job and towards the customers.
You will really hate yourself after working there for a while. If you want to take it for a temporary position, i recommend getting out there in max 6 months. Otherwise you will get stuck.
I worked at 2.
The first one was for medicare insurance, inbound calls. I worked 2nd shft (3-11), and doctor's offices closed around 5 and old people be going to bed early. So like around 6pm, it was a breeze, get like 1 call per hour (damn west coast callers). Rest of the time I'm on the internet, texting, or chopping it up with co-workers, reading a book. Got promoted to QA 6 months, easiest job in the world
. Everybody smashing each other (I put it down with a few co-workers), but that caused drama. Seen arguments and fights between females in the building. People drinking and smoking weed on lunch break.
One lady, who was all in the church, was walked out by the FBI because she was scamming old folks for their credit cards (stole over 100k), but that was at her previous job. Quite a few dykes their. One with no experience whatsoever got promoted to supervisor, then manager, because she turned out the HR lady. Overall it was cool, but I couldn't see myself doing that forever, so I went back to school. I remember right before I left, they started mass firing people, for every little mistake. No show for work, fired, gave out wrong information, fired, ignored a call, fired, texting while working, fired, on the internet while working fired. I talked to one of the managers of fb and she was like I was about a month away from becoming the manager of QA. Said they would love to have me back.
Second one was a summer job while I was in school. AT&T call center, inbound calls. Worse job I ever had. I worked 2nd shift on that job too, but the calls never stopped. From the moment you log on until I get off, people calling in, complaing about bills or their iphone not working right. Every caller is angry and cursing you out. Supervisors stopping you from taking lunch or going on break because there are too many calls in que. I dreaded going in to work.
I was so happy to be leaving their and going back to school. The hiring manager was like I can come back anytime. 
She probably thought different if they really listened to my calls, I was giving away so much free stuff (minutes, knocking money off people's bills, etc). They also did a massive firing when I left, anybody with a criminal record (felonly or misdemenor) was fired. About 150 people were terminated. Made the local news paper.
Overall, I couldn't see myself working at one for a career.
The first one was for medicare insurance, inbound calls. I worked 2nd shft (3-11), and doctor's offices closed around 5 and old people be going to bed early. So like around 6pm, it was a breeze, get like 1 call per hour (damn west coast callers). Rest of the time I'm on the internet, texting, or chopping it up with co-workers, reading a book. Got promoted to QA 6 months, easiest job in the world
. Everybody smashing each other (I put it down with a few co-workers), but that caused drama. Seen arguments and fights between females in the building. People drinking and smoking weed on lunch break. One lady, who was all in the church, was walked out by the FBI because she was scamming old folks for their credit cards (stole over 100k), but that was at her previous job. Quite a few dykes their. One with no experience whatsoever got promoted to supervisor, then manager, because she turned out the HR lady. Overall it was cool, but I couldn't see myself doing that forever, so I went back to school. I remember right before I left, they started mass firing people, for every little mistake. No show for work, fired, gave out wrong information, fired, ignored a call, fired, texting while working, fired, on the internet while working fired. I talked to one of the managers of fb and she was like I was about a month away from becoming the manager of QA. Said they would love to have me back.
Second one was a summer job while I was in school. AT&T call center, inbound calls. Worse job I ever had. I worked 2nd shift on that job too, but the calls never stopped. From the moment you log on until I get off, people calling in, complaing about bills or their iphone not working right. Every caller is angry and cursing you out. Supervisors stopping you from taking lunch or going on break because there are too many calls in que. I dreaded going in to work.
I was so happy to be leaving their and going back to school. The hiring manager was like I can come back anytime. She probably thought different if they really listened to my calls, I was giving away so much free stuff (minutes, knocking money off people's bills, etc). They also did a massive firing when I left, anybody with a criminal record (felonly or misdemenor) was fired. About 150 people were terminated. Made the local news paper.Overall, I couldn't see myself working at one for a career.
Techniec
Drugs and Kalashnikovs
I think the people in this thread have captured the reality of working the call centre
Ive had horrible experiences in them
At the same time my best job ever (arguably) was workinh in insurance at a call centre
It was everything ur avg call centre wasnt
- good pay (40-50 k)
- u stayed at ur desk (no moving around bullshyt)
- own extension, business cards
- flexible schedules
- werent on ur azzz about smoke/washroom breaaks
Granted this job was def an exception to the standard call centre experience but i just wanted to put it out there that theyre nOt all the same
Ive had horrible experiences in them
At the same time my best job ever (arguably) was workinh in insurance at a call centre
It was everything ur avg call centre wasnt
- good pay (40-50 k)
- u stayed at ur desk (no moving around bullshyt)
- own extension, business cards
- flexible schedules
- werent on ur azzz about smoke/washroom breaaks
Granted this job was def an exception to the standard call centre experience but i just wanted to put it out there that theyre nOt all the same
Oztradamus
Hold G's, Guns, and Grams...
Gotta callunless she like the call center operations manager.
No rep or supervisor making that per hour
I got to call
Okay, so I fibbed a little.. It's not 30 an hour, but 29.61 an hour.
Just 40 hours straight, no being manager bullshyt... Just taking payments, and setting up payment arrangements for suspended services.. Been there over 12 years now.
Not bad for a lowly frontline collections service rep
Hopefully with the next contract this summer, they'll get more cost of living raises. IBEW Union FTW!!!!
Dap Me
the shyt sucks...i work for ford....i now understand why the say F.lad O.n R.oad D.ead
or Fix Or Repair Daily
some of these stories you hear
but u get the dumbest ppl in the country calling u...and those crackas who bought new vehs and think their entitled to everything
or Fix Or Repair Daily
some of these stories you hear
but u get the dumbest ppl in the country calling u...and those crackas who bought new vehs and think their entitled to everything
RhymesWell
All Star
Worked at 2 of em. One was one of the best vBulletin ratchet jobs I've ever held. Worked at Verizon fresh outta high school. The job was ran by complete failures and imbeciles. The first two weeks they couldnt even get our computers properly running so we did nothing and got paid for it. I made friends with my QAs son so I could say anything on calls and generally didn't answer them till I felt like it. I was fresh outta high school tho and still hated the environment because they forced us to wear suit and ties plus they fired most of my homies so I quit 6 months in and a week later I hearx they fired almost everyone because verizon found out what a shytty operation they were running.
ThumpDaddy
All Star
Man, we are in the wrong fukking Union!!!! We are in the talks now to switch to a different Union. But what is the cost of living up there? If she's making that much in a call center, damn some negotiations need to be made because no one at the call center upstairs makes that. Maybe 1/2 though if they knew about this, it would be some smoke in the city.Okay, so I fibbed a little.. It's not 30 an hour, but 29.61 an hour.
Just 40 hours straight, no being manager bullshyt... Just taking payments, and setting up payment arrangements for suspended services.. Been there over 12 years now.
Not bad for a lowly frontline collections service rep
Hopefully with the next contract this summer, they'll get more cost of living raises. IBEW Union FTW!!!!
Dap Me
HarlemsOwn
RIP Fresh
you are a stupid fukk
why are you fat people so fukking stupid
what the fukk are you talkin about
