Based on what, are these Restaurants so horrible and supposedly don't care about their customers? From a Social media viral video maker?
This is the era we are in, where a random person with a Tik Tok account can say something about a restaurant, and all of a sudden what they say is law? In the service industry there are good reviews and bad reviews. That will ALWAYS happen no matter how good the service is. Hyping up the bad reviews is the purest from of clout chasing for views
Another example of people ready to discard Small Businesses for anything. You want to shut down a Small Business because of a couple bad reviews? Typical of Fake Militant babble that indirectly makes big Corporations more powerful. When Covid happened, and majority of Small Businesses had to shut down... what happened? Billionaires and Billion Dollar Companies tripled their net worth. But what I'm saying is boot-licking. The IRONY