Fuuuck Jamaican restaurants!! I can’t do it no more!

Jalether

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Jamaicans reputation for having the woat customer srvice is well earned and deserved.

A typical trip to a jamaican restaurant typically goes

Breh : can I have oxtail and plantain please

Jamo: wi a out:birdman:

Breh: what about fried fish:mjcry:

Jamo. Wi a out:birdman:

Breh. Do you have anything that's on the menu:mjcry::martin:

Jamo. Mi wan ardar food or mi wan argue. You no fit do both so:stopitslime:

Breh::francis:
 

Biscayne

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3pm called a Jamaican spot about 20min from my house. Wanted to make sure they had patties b4 I made the drive. Nobody picks up, called 3 Times.

My wife had errands to run in the area so we took a chance to stop by.

Walk in the spot and there is 1 customer and 2 workers. I walk up to the counter and ask if they have any chicken patties and of course she’s like no only beef. :stopitslime: So then I’m like I called b4 I came and nobody was picking it up is the phone working? She’s says yes it’s working but she was so busy she couldn’t get to the phone, I literally said out loud BUSY:mjlol: there’s nobody here!!!

She then just says no more patties and I’m fukking flummoxed!:gucci:

No offers to make more. No I’m sorry sir I couldn’t get to the phone. Nothing!

Basically she was like fukk you fukk your money you want what’s left or not??

So I grabbed my wife and left.

Why do Jamaicans run such shytty ass businesses??? I only know of one Jamaican spot that has great customer service.

:camby:
I used to work at a Haitian restaurant. And I can atest, that maybe it WAS busy before you get there. Black restaurants(Caribbean restaurants in particular) get VERY sporadic business, which often causes staffing problems because the owners don't know if they should higher more folks and risk being overstaffed and losing money, or to only keep 1 or 2 employees on deck and risk getting swamped with customers and not enough workers. We used to experience the same problem, where one customer would call in for patties(and we'd frequently run out too) and when they got to the restaurant either the patties weren't ready, or the sole worker/waiter/greeter/bartender on staff(me) really WAS swamped with customers by the time the angry call-in customer arrived. Often times customers would come in and be like "It's not even busy, why couldn't you do XYZ" but usually it really WAS busy 30mins prior to your arrival, and it died down as soon as you got there.

When you're the sole waiter/bartender/greeter on the floor(like I was often times), and you gotta serve 3 or more tables AND you gotta take call-in orders, it can make a seemingly simple job 10 times more difficult. Not to mention that these restaurants have so much employee turnover. So one minute a waiter might have help on staff, and the next second that worker quits and you're back to being by yourself. It's tough. It isn't McDonalds or a major corporation, finding staff is TOUGH. It's a guessing game week to week on how many customers you'll get. So you either end up with 3 waiters and a slow week, or you end up with one waiter and a CRAZY week. I've seen it all working at a Haitian restaurant for a year. One day I had to serve 7 tables by myself, and mix the alcoholic beverages for the patrons at the various tables, all-the-while answer the phone to take to-go orders, all the while taking walk-in to-go orders. Let's just say the customers were PISSED at me and many of them left. But I couldn't even blame my boss, because prior to that hour the restaurant was completely EMPTY. And the week prior was slow.
 

BigMan

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Jamaicans reputation for having the woat customer srvice is well earned and deserved.

A typical trip to a jamaican restaurant typically goes

Breh : can I have oxtail and plantain please

Jamo: wi a out:birdman:

Breh: what about fried fish:mjcry:

Jamo. Wi a out:birdman:

Breh. Do you have anything that's on the menu:mjcry::martin:

Jamo. Mi wan ardar food or mi wan argue. You no fit do both so:stopitslime:

Breh::francis:
you right



but your patois is :picard:
 

The Plug

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Never ate at a Jamaican place, tbh never ate at a Caribbean or African spot except if I go to a person's house, party or event.
What's the difference between a Jamaican patty or Nigerian Meat pie?
 

Amestafuu (Emeritus)

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Never ate at a Jamaican place, tbh never ate at a Caribbean or African spot except if I go to a person's house, party or event.
What's the difference between a Jamaican patty or Nigerian Meat pie?
I ate at Haitian, Jamaican, Guyanese spots and nobody had a monopoly on bad service.

The Haitian restaurant jacked up a birthday reservation and had our whole party served by one person. It was damn near 30 people there.

It just seems like our people don't prioritize good service and it's a shame. When I find a good Black restaurant with good service I stay loyal.

I have a breh downtown I been checking on the late night tip since I was a kid. Breh done seen me and my boys grow up. He deserves that business for his excellent work ethic and proper service always. No doubt why he's lasted that long.

The restaurant where drake and Rihanna shot work video is also a great Caribbean dine in with good to excellent service. It has always been a top service spot
 
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concise

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Agreed. I’ve worked enough in customer service that I almost respect workers who get down to brass tacks and don’t buckle whenever the customer cops an attitude.

Granted, if a bare minimum isn’t met, I won’t be coming back, but I don’t need someone to bow to my ass because I decide to throw money their way. In fact, if it’s overeager or overenthusiastic, shyt kind of disturbs me

Those kinds of people and establishments absolutely disturb me because we all know it's not natural.

Politeness isn’t enough; we now demand friendliness. And it’s destroying authenticity



Back on topic ... I remember one time hitting up a spot when they had ALL the food out and ready, I look at the menu, prices look kind of high. I'm like, What does the rice and stew chicken come with? :unsure:



I'm thinking the guy is gonna tell me I can get plaintains, cabbage, salad, whatever ...




Guy behind the counter: :what: It comes with food!
 
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