Sony Won't Refund PS4 User Who Lost $600 From Hack

[Rekkapryde]

This, Anyone who enters CC info on PSN after the 2011 Hack

Step your password game up brehs. Same credit card since 06 on psn. Amex calls me if they notice the slightest thing shady

:coswin:

 

[5n0man]

Need the backstory from homeboy, how did he get hacked?

This, Anyone who enters CC info on PSN after the 2011 Hack

Step your password game up brehs. Same credit card since 06 on psn. Amex calls me if they notice the slightest thing shady

:coswin:

So in this thread, we have the same nikkas constantly calling out @MeachTheMonster for defending a company that is known for finding new and innovative ways to nickle and dime their customers, defending a company widely known for their piss poor reliability and their complete inability to keep their customers personal information secure.

didnt an entire section of this company just get hacked and exposed as a bunch of racist CACs?



be a stan brehs

 

[Rekkapryde]

So in this thread, we have the same nikkas constantly calling out @MeachTheMonster for defending a company that is known for finding new and innovative ways to nickle and dime their customers, defending a company widely known for their piss poor reliability and their complete inability to keep their customers personal information secure.

didnt an entire section of this company just get hacked and exposed as a bunch of racist CACs?



be a stan brehs

You thinking too hard about this breh

 

[5n0man]

You thinking too hard about this breh

of course i am, sony's shyt policies affect me personally as a playstation 4 owner.

if this was microsoft you'd have your pitch fork ready

 

[KingT33]

Step your password game up brehs. Same credit card since 06 on psn. Amex calls me if they notice the slightest thing shady

:coswin:

Not everyone can get an amex like you breh

 

[VladTheImpaler]

Link Sony directly to your bank account brehs!

 

[winb83]

Step your password game up brehs. Same credit card since 06 on psn. Amex calls me if they notice the slightest thing shady

:coswin:

By the time you get the notice it's too late. They already charged it and Sony apparently doesn't offer refunds.

 

[Rekkapryde]

By the time you get the notice it's too late. They already charged it and Sony apparently doesn't offer refunds.

Consoles are the least of my worries. The times fraudulent charges have been attempted on my cards haven't been console related. It's been restaurants...

 

[BujuBoombastic]

Thank Jehovah I never bought a PS4 or Xbox 1!

Sticking with mi PS3 and PC.

 

[Rekkapryde]

Thank Jehovah I never bought a PS4 or Xbox 1!

Sticking with mi PS3 and PC.

Ooooo Ooooo things a broke nikka would say!

 

[BujuBoombastic]

Ooooo Ooooo things a broke nikka would say!

FOH!

You cause the PS4 n XBOX 1 ain't shyt.

 

[Rekkapryde]

of course i am, sony's shyt policies affect me personally as a playstation 4 owner.

if this was microsoft you'd have your pitch fork ready

It's happened on both platforms and I've already said they need to give him his money back

 

[5n0man]

It's happened on both platforms and I've already said they need to give him his money back

but only one of those platforms are completely unwilling to properly assist their customer after getting their account compromised.

like ive said, ive dealt with sony over suspect transactions on my account. i literally had to argue with them just to get them to LOOK INTO the shyt, let alone actually do something about it. i didnt get my money back cause it was such a hassle trying to just get them to open up an investigation, i just never contacted them to find out the results. id rather just take the 20$ loss

 

[Medulla Oblongata]

Update 5 - RESOLVED:
I received a call from an Escalation Analyst at Sony today! He let me know that they had performed an investigation regarding my account, and concluded that my credentials had become compromised. The IP was traced to somewhere in Europe (he didn't specify). He let me know that Sony would make sure that my account was taken care of. He also assured me that the Sony HQ had been made aware of my situation, and that they'll be examining the details to see if there ought to be a change to their policies.

I'm glad to have my situation resolved, but I'm more glad to see the positive outcomes that have come as a result of this blowing up. I've received many messages from Redditors who have become aware of and/or donated to the charities listed below, and many more from users taking extra precautions to protect their accounts. I think all gamers benefit when the game company giants are competing, and while my situation was unfortunate, I don't think Sony is malicious or evil. They're a big company with millions of customers and employees, and sometimes things fall through the cracks.

I've been made aware of a feature request for two-factor authentication in Sony's ideas board. If you have a PSN account, throw it an upvote!

http://www.reddit.com/r/gaming/comments/2yq8oq/my_psn_account_got_hacked_this_morning_sony/

 

[5n0man]

http://www.reddit.com/r/gaming/comments/2yq8oq/my_psn_account_got_hacked_this_morning_sony/

so sony stans really were just jumping to concusions, attacking the victim like sony isnt known for being hacked and allowing accounts to become compromised.

be a stanly brehs.