Turns out Amazon's AI-powered no-cashier grocery store was actually powered by the low-wage labor of 1,000 Indians

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When Amazon announced the tech in 2016, it promised a new world of grocery shopping in which people could simply scan their Amazon card to walk in, pick up the items they wanted and walk out — skipping any checkout process with the help of futuristic technology involving cameras and sensors.

But in May 2023, The Information reported that the system actually relied on 1,000 employees in India watching all the cameras and making sure the transactions were recorded correctly. Reportedly 70% of all “Just Walk Out” purchases relied on the overseas workers.

Not exactly shocking that Amazon would pull something like this, but still absolutely dystopian as fukk. Makes you wonder how many of the jobs we're supposedly about to lose to AI are actually just going to be sneakily outsourced to low-wage developing countries.
 

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