I mean in a SOC you'll still be working client facing tickets but just less dumb IT support stuff and salary really just depends on location/negotiation skills but I think you can hit that range at L1/L2.
IT Certifications and Careers (Official Discussion Thread)
- Thread starter fendi_mane
- Start date
I mean in a SOC you'll still be working client facing tickets but just less dumb IT support stuff and salary really just depends on location/negotiation skills but I think you can hit that range at L1/L2.
Boredom & Money. I’ve been doing it for years.
Most likely to have to be in-office. And everyone there is making more money than you except maybe the office assistant or facilities guy
The range of stuff you have to support is annoying:
Support tickets of all types
The office network
Dealing with vendors/app tech support on behalf of other teams
A lot of times not having a team to back you up
Having to do audio-visual/event support
New employee onboarding
Being on the bottom of the organizational totem pole
And your work gets interrupted every time someone needs help
All of that stuff gets in the way of the more interesting projects.
Billy Ray Valentine
Rookie
I have a vague memory of this "course". I think it was mandatory that we take it as part of training at an earlier job.
From what I remember, it was less technically challenging than the A+. I feel like it's for people who know practically nothing about technology.
At least the A+ sets you up for Network+, Security+, etc.
I would check CompTIA's career roadmap PDF. It lists certs from different vendors and categorizes them based on experience levels.
DaRealness
I think very deeply
Artificial Intelligence
Not Allen Iverson
This a+ shyt looks hella easy.. I used to refurbish computers.. I know this ish 
Test is ok if you know your shyt.This a+ shyt looks hella easy.. I used to refurbish computers.. I know this ish
I had to fail a couple of times just to grasp the concepts and have no experience whatsoever.
They'll throw in a couple of really tricky questions just to see if you are really paying attention
Artificial Intelligence
Not Allen Iverson
I passed Core 2 first tryCore 2 I will have to study hard for.. core 1.. easy
Core 1 took me a couple of times
Surprised me, because I'm more of a hardware person
Rich Spirit
#LeveledUp
Anyone planning on taking the Sec+ 701 exam and if so what study materials will you be using?
BrooklynBuckets
Rookie
Funny enough breh I want to use the IT Support portion of my career to springboard into more cloud based engineering roles. I know as I get my CCNA, RHSCA, and Azure Admin Certs I will be able to combine tech experience from a support role or System Admin to back the interviewing/resume for roles.
Artificial Intelligence
Not Allen Iverson
shyt is pretty hard (a+) allot of memorization of shyt like port numbers 
it’s fun tho
it’s fun tho
shyt is pretty hard (a+) allot of memorization of shyt like port numbers
I hope your studies are going well, brother.
I believe the games on this link will be very helpful to you. Comptia a - Teaching resources
You will find examples of PBQ as well as many practice questions on this site. CompTIA A+ 220-1102 Core 2 | Exam Premium
As you continue to pursue certs, it is good to familiarize yourself with the terms/protocols beforehand because there are a lot of acronyms. Use Quizlet to view applicable terminology in order to have a grasp of what you are looking at before committing it to memory. The games and other activities you may find will assist with memorization, through active engagement.
I look forward to the update about your achievement, as well as future certs. You are fully capable.
shyt is hard