I just got this in my inbox yesterday. Anyone know wtf this is? It doesn't read like desktop support, but I'm not trying to get finessed into doing the same shyt
-Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.
-Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology.
-Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction.
-Defines scope, plans and deliverables for assigned projects.
-Collects, identifies, defines and organizes detailed user and information technology requirements.
-Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
-Confirms and prioritizes project plans and deliverables with the customer.
-Participates in business and technical information technology solution implementations, upgrades, enhancement and conversions.
-Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems.
-Applies metrics to monitor performance and measure key project criteria.
-Prepares system documentation.
-Establishes and maintains security, integrity and business continuity controls and documents.
-Participates in special studies.
-Stays current on emerging tools, techniques and technologies.
-Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.
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. Is what it is. Ill keep grindin. When you land your helpdesk role learn as much as you can and after a year start planning an escape no matter what. Learn from my mistakes. I shoulda been more aggressive earlier in my start.
