Thanks for the response. Can I pm you the full assessment there’s more details. I don’t wanna post it fully on here’s to avoid it being searchable via google. And the title isn’t really “helpdesk” it’s IT associate. Basically they have a managed service provider handling most of the IT they just need associates to be the intermediary.This is for a desktop support job lol? Only the question about IP's is what I would consider a question for someone in desktop support.
1. If SCCM is an option I would put together a package and push it to the devices. If not I would create a group policy object for all devices in the domain with the installer.
2. I would try and ping the conference equipment and check general connectivity, if I can reach Google but not the conference then it could be an issue on the opposite end.Check the connections and replug everything verify that I have link lights. If not then I would try a different cable. If possible I would try another port. Do ipconfig release and renew. Run the windows troubleshooter and restart the device.
3. This one doesn't make sense, what are they asking for? The public IP of your network? Are you trying to get more public IP's for the equipment? How would you coordinate with them?