The problem is you have a lot of people getting into nursing especially the CNA's for the money. CNA training is only like 2-3 months and you get a decent salary. I'll be in school longer for web design than some of these CNA's who have peoples lives in their hands. You need more than just passing classes to do this job and others. You need to have a care about people and take your job seriously. The ones the guy is referring to don't care if the patient is doing.
But whoever said that people treat nurses like servants & think they are in a 5-star hotel ain't lying. I have a few relatives who are nurses. The top they complain about is lazy nurses, lazy patients & lazy families. Nurses have more than one patient so calling them for bullshyt is lazy & annoying. I hear them complain about how the patients who want you to do everything for them to the point they don't even try.
Another one is a patient having 40 people in the room but still calling the nurses for everything. Hospitals where I live, have signs up that say no more than 2-3 in the patients room. And some of the families are worse than the actual sick person. Complaining about every little thing. And bothering the nurses because they want their friend/relative to be given special treatment as if they are the only ones in the hospital. My mom a nurse and this one patient's family complained so much & made so many false claims, the hospital told them that 2 nurses have to go check on the patient because the family has made so many false claims,etc & the hospital has to protect themselves.
When my grandparents were in the hospital (at separate times) my own family pissed me off with the way they were coming to the hospital, bothering the receptionist, calling the hospital desk, being in a small as hospital room 40 deep, but not moving out the way when the nurse comes in. The nurse has one patient, but some of my bum ass relatives bothering the nurse asking them for shyt all the time.