Please do, my position is client facing which a lot of times involves going on calls with clients to explain our product. My communication skills since I am not much of a talker but I can fake it for an hour or so.
The jobs with limited IT experience, emphasize communication, emphasize solving customer issues, emphasize good ratings on customer experience, if you had to manage anything, emphasize that.
I would do it. I personally don't like cover letters but entry level wise, I would do it. When I was applying for jobs, it sucked writing a CL and not hearing back but since you want an entry itwill not hurt. Once you get the experience, most of the times, they will come to you.
like someone says embellish it lol, everyone does.
One page, doesn't matter. 2 is fine.