diplomacy also plays a factor. Right and wrong or whatever, doesn't matter, always leave things on good terms with people, esp. when it can affect you. Make people feel special or liked and they will always be an ally, it doesn't take much. Because so many people operate from that standpoint of giving up nothing, you do something nice, or go out of your way to make someone feel appreciated for no real reason, they will remember.
in life and business. I look at it almost like handing out bribes.
humans have no inherent value outside of much money they earn... with that said i always treat people politely. it may seem like a sign of respect, but it's really putting myself first...
