hard to say but one thing i know. Anything that deals with customer service, it kinda comes with the territory. Only thing you can control is your own actions. One questions though. Outside of your job, are you happy? The reason i ask is that you may be giving off a bad vibe. People like to have power over you. If they see you being miserable, people will react differently. Some will view it as an opportunity to bully someone who's already down. Some will look at you with disdain and try to finish with you as fast as possible. Some will use passive aggressiveness to see if they can get you even more miserable, etc. This is people in general but you may notice it even more in women because they are used to reading and communicating in "vibes". Women are taught all their lives to get approbation, to be a lady, etc. They are brought up to deal in the "indirect" and perceptions. That's why they are very sensitive to vibes.And yeah, some of them are @ssholes.
The solution is to figure out a way to be happy and to not give them the power to affect that happiness. As i always say, it's something you can't fake. And it has to be for you, not just so they can stop being bytches. Happiness is a choice. Be happy at your job and outside of it. Plan your happiness strategically. Don't leave it up to chance. Don't let it depend on if you get a cool customer or not. See there is no way to make sure you don't get any jerks at your station. All you can do is control the vibe you give off. This will in turn reduce the odds of people trying to mess with your mindstate. Don't focus on the bytch, her mother, the weak father, your boss, etc. Chances are they are passive aggressive with you because they are cowards and because they see it affects you. Makes them feel powerful.